Arbetsobjektskub i Service Manager

SystemCenterWorkItemsCube (SystemCenterCube)

Element properties:

CustomMDXSystemCenterWorkItemsCubeMDX

Cube Localization:

SLAInstanceInformationInstansinformation för servicenivåavtalInstansinformation för servicenivåavtal
SLAConfigurationHasMetricServicenivåavtalskonfiguration har måttServicenivåavtalskonfiguration har mått
SLAConfigurationHasCalendarServicenivåavtalskonfiguration har kalenderServicenivåavtalskonfiguration har kalender
WorkItemGroupContainsWorkItemArbetsobjektsgruppen innehåller arbetsobjektArbetsobjektsgruppen innehåller arbetsobjekt
WorkItemIsAboutConfigItemWorkItem Is About ConfigItemWorkItem Is About ConfigItem
WorkItemCreatedByUserArbetsobjekt skapat av användareArbetsobjekt skapat av användare
WorkItemAssignedToUserArbetsobjekt tilldelat till användareArbetsobjekt tilldelat till användare
WorkItemAffectedByUserArbetsobjekt som påverkas av användareArbetsobjekt som påverkas av användare
WorkItemRelatesToConfigItemArbetsaktivitet relaterar till konfigurationsobjektArbetsaktivitet relaterar till konfigurationsobjekt
WorkItemRelatesToWorkItemArbetsobjekt relaterar till användareArbetsobjekt relaterar till användare
WorkItemHasBillableTimeArbetsobjekt har fakturerbar tidArbetsobjekt har fakturerbar tid
BillableTimeBilledByUserFakturerbar tid som fakturerats av användareFakturerbar tid som fakturerats av användare
IncidentStatusDurationVaraktighet för incidentstatusVaraktighet för incidentstatus
IncidentResolutionByUserIncident som lösts av användareIncident som lösts av användare
IncidentPrimaryUserPrimär användare för incidentPrimär användare för incident
IncidentIsAboutConfigItemIncident Is About Config ItemIncident Is About Config Item
IncidentCreatedByUserIncident skapad av användareIncident skapad av användare
IncidentAssignedToUserIncident tilldelad till användareIncident tilldelad till användare
IncidentAffectedByUserIncident som påverkas av användareIncident som påverkas av användare
IncidentRelatesToConfigItemIncident relaterad till konfigurationsobjektIncident relaterad till konfigurationsobjekt
IncidentRelatesToWorkItemIncident är relaterad till arbetsobjektIncident är relaterad till arbetsobjekt
IncidentHasBillableTimeIncident har fakturerbar tidIncident har fakturerbar tid
IncidentRelatesToProblemIncident relaterad till problemIncident relaterad till problem
IncidentSLAInstanceInformationIncidentinstansinformation för servicenivåavtalIncidentinstansinformation för servicenivåavtal
IncidentIsAboutServiceIncidenten gäller tjänstIncidenten gäller tjänst
ProblemResolutionByUserProblem som lösts av användareProblem som lösts av användare
ProblemIsAboutConfigItemProblem Is About Config ItemProblem Is About Config Item
ProblemCreatedByUserProblem skapat av användareProblem skapat av användare
ProblemAssignedToUserProblem tilldelat till användareProblem tilldelat till användare
ProblemAffectedByUserProblem som påverkats av användareProblem som påverkats av användare
ProblemRelatesToConfigItemProblem relaterat till konfigurationsobjektProblem relaterat till konfigurationsobjekt
ProblemRelatesToWorkItemProblem relaterat till arbetsobjektProblem relaterat till arbetsobjekt
ProblemHasBillableTimeProblem har fakturerbar tidProblem har fakturerbar tid
ProblemSLAInstanceInformationProbleminstansinformation för servicenivåavtalProbleminstansinformation för servicenivåavtal
ReleaseIsAboutConfigItemRelease Is About Config ItemRelease Is About Config Item
ReleaseCreatedByUserVersion skapad av användareVersion skapad av användare
ReleaseAssignedToUserVersion tilldelad till användareVersion tilldelad till användare
ReleaseSLAInstanceInformationVersionsinstansinformation för servicenivåavtalVersionsinstansinformation för servicenivåavtal
WorkItemIsAboutComputerWorkItem Is About ComputerWorkItem Is About Computer
WorkItemIsAboutServiceWorkItem Is About ServiceWorkItem Is About Service
ServiceContainsConfigItemTjänsten innehåller konfigurationsobjektTjänsten innehåller konfigurationsobjekt
ServiceContainsComputerTjänsten innehåller datorTjänsten innehåller dator
IncidentsResolvedCountAntal lösta incidenterAntal lösta incidenter
IncidentsResolvedWithinTargetResolutionTimeCountAntal incidenter som lösts inom mållösningstidAntal incidenter som lösts inom mållösningstid
IncidentsResolutionTimeInHoursSumSumma lösta incidenter i timmarSumma lösta incidenter i timmar
IncidentsPastTargetResolutionTimeCountAntal incidenter som gått över fastställd lösningstidAntal incidenter som gått över fastställd lösningstid
ReleasesImplementedOnScheduleCountAntal versioner som implementerats enligt schemaAntal versioner som implementerats enligt schema
TimeWorkedSumSumma arbetstidSumma arbetstid

Source Code:

<SystemCenterCube ID="SystemCenterWorkItemsCube">
<MeasureGroups>
<!--SLA Related facts-->
<MeasureGroup ID="SLAInstanceInformation" Fact="SLADWLibrary!SLAInstanceInformationFact" DateDimAlias="SLAInstanceInformationDateDim"/>
<MeasureGroup ID="SLAConfigurationHasMetric" Fact="SLADWLibrary!SLAConfigurationHasMetricFact" DateDimAlias="SLAConfigurationHasMetricDateDim"/>
<MeasureGroup ID="SLAConfigurationHasCalendar" Fact="SLADWLibrary!SLAConfigurationHasCalendarFact" DateDimAlias="SLAConfigurationHasCalendarDateDim"/>
<!--Workitem Related facts-->
<MeasureGroup ID="WorkItemGroupContainsWorkItem" Fact="DWBase!WorkItemGroupContainsWorkItemFact" DateDimAlias="WorkItemGroupContainsWorkItemDateDim"/>
<MeasureGroup ID="WorkItemIsAboutConfigItem" Fact="DWBase!WorkItemAboutConfigItemFact" DateDimAlias="WorkItemIsAboutConfigItemDateDim"/>
<MeasureGroup ID="WorkItemCreatedByUser" Fact="DWBase!WorkItemCreatedByUserFact" DateDimAlias="WorkItemCreatedByUserDateDim"/>
<MeasureGroup ID="WorkItemAssignedToUser" Fact="DWBase!WorkItemAssignedToUserFact" DateDimAlias="WorkItemAssignedToUserDateDim"/>
<MeasureGroup ID="WorkItemAffectedByUser" Fact="DWBase!WorkItemAffectedUserFact" DateDimAlias="WorkItemAffectedByUserDateDim"/>
<MeasureGroup ID="WorkItemRelatesToConfigItem" Fact="DWBase!WorkItemRelatesToConfigItemFact" DateDimAlias="WorkItemRelatesToConfigItemDateDim"/>
<MeasureGroup ID="WorkItemRelatesToWorkItem" Fact="DWBase!WorkItemRelatesToWorkItemFact" DateDimAlias="WorkItemRelatesToWorkItemDateDim"/>
<MeasureGroup ID="WorkItemHasBillableTime" Fact="DWBase!WorkItemHasBillableTimeFact" DateDimAlias="WorkItemHasBillableTimeDateDim"/>
<MeasureGroup ID="BillableTimeBilledByUser" Fact="DWBase!BillableTimeHasWorkingUserFact" DateDimAlias="BillableTimeBilledByUserDateDim"/>
<!--Incident Related facts-->
<MeasureGroup ID="IncidentStatusDuration" Fact="IncidentDW!IncidentStatusDurationFact" DateDimAlias="IncidentStatusDurationDateDim"/>
<MeasureGroup ID="IncidentResolutionByUser" Fact="IncidentDW!IncidentResolvedByUserFact" DateDimAlias="IncidentResolutionByUserDateDim"/>
<MeasureGroup ID="IncidentPrimaryUser" Fact="IncidentDW!IncidentHasPrimaryOwnerFact" DateDimAlias="IncidentPrimaryUserDateDim"/>
<MeasureGroup ID="IncidentIsAboutConfigItem" Fact="DWBase!WorkItemAboutConfigItemFact" DateDimAlias="IncidentIsAboutConfigItemDateDim"/>
<MeasureGroup ID="IncidentCreatedByUser" Fact="DWBase!WorkItemCreatedByUserFact" DateDimAlias="IncidentCreatedByUserDateDim"/>
<MeasureGroup ID="IncidentAssignedToUser" Fact="DWBase!WorkItemAssignedToUserFact" DateDimAlias="IncidentAssignedToUserDateDim"/>
<MeasureGroup ID="IncidentAffectedByUser" Fact="DWBase!WorkItemAffectedUserFact" DateDimAlias="IncidentAffectedByUserDateDim"/>
<MeasureGroup ID="IncidentRelatesToConfigItem" Fact="DWBase!WorkItemRelatesToConfigItemFact" DateDimAlias="IncidentRelatesToConfigItemDateDim"/>
<MeasureGroup ID="IncidentRelatesToWorkItem" Fact="DWBase!WorkItemRelatesToWorkItemFact" DateDimAlias="IncidentRelatesToWorkItemDateDim"/>
<MeasureGroup ID="IncidentHasBillableTime" Fact="DWBase!WorkItemHasBillableTimeFact" DateDimAlias="IncidentHasBillableTimeDateDim"/>
<MeasureGroup ID="IncidentRelatesToProblem" Fact="DWBase!WorkItemRelatesToWorkItemFact" DateDimAlias="IncidentRelatesToProblemDateDim"/>
<MeasureGroup ID="IncidentSLAInstanceInformation" Fact="SLADWLibrary!SLAInstanceInformationFact" DateDimAlias="IncidentSLAInstanceInformationDateDim"/>
<MeasureGroup ID="WorkItemGroupContainsIncident" Fact="DWBase!WorkItemGroupContainsWorkItemFact" DateDimAlias="WorkItemGroupContainsIncidentDim"/>
<MeasureGroup ID="IncidentIsAboutService" Fact="DWBase!WorkItemAboutConfigItemFact" DateDimAlias="IncidentIsAboutServiceDim"/>
<!--Problem Related facts-->
<MeasureGroup ID="ProblemResolutionByUser" Fact="ProblemDW!ProblemResolvedByUserFact" DateDimAlias="ProblemResolutionByUserDateDim"/>
<MeasureGroup ID="ProblemIsAboutConfigItem" Fact="DWBase!WorkItemAboutConfigItemFact" DateDimAlias="ProblemIsAboutConfigItemDateDim"/>
<MeasureGroup ID="ProblemCreatedByUser" Fact="DWBase!WorkItemCreatedByUserFact" DateDimAlias="ProblemCreatedByUserDateDim"/>
<MeasureGroup ID="ProblemAssignedToUser" Fact="DWBase!WorkItemAssignedToUserFact" DateDimAlias="ProblemAssignedToUserDateDim"/>
<MeasureGroup ID="ProblemAffectedByUser" Fact="DWBase!WorkItemAffectedUserFact" DateDimAlias="ProblemAffectedByUserDateDim"/>
<MeasureGroup ID="ProblemRelatesToConfigItem" Fact="DWBase!WorkItemRelatesToConfigItemFact" DateDimAlias="ProblemRelatesToConfigItemDateDim"/>
<MeasureGroup ID="ProblemRelatesToWorkItem" Fact="DWBase!WorkItemRelatesToWorkItemFact" DateDimAlias="ProblemRelatesToWorkItemDateDim"/>
<MeasureGroup ID="ProblemHasBillableTime" Fact="DWBase!WorkItemHasBillableTimeFact" DateDimAlias="ProblemHasBillableTimeDateDim"/>
<MeasureGroup ID="ProblemSLAInstanceInformation" Fact="SLADWLibrary!SLAInstanceInformationFact" DateDimAlias="ProblemSLAInstanceInformationDateDim"/>
<!-- Releases-->
<MeasureGroup ID="ReleaseIsAboutConfigItem" Fact="DWBase!WorkItemAboutConfigItemFact" DateDimAlias="ReleaseIsAboutConfigItemDateDim"/>
<MeasureGroup ID="ReleaseCreatedByUser" Fact="DWBase!WorkItemCreatedByUserFact" DateDimAlias="ReleaseCreatedByUserDateDim"/>
<MeasureGroup ID="ReleaseAssignedToUser" Fact="DWBase!WorkItemAssignedToUserFact" DateDimAlias="ReleaseAssignedToUserDateDim"/>
<MeasureGroup ID="ReleaseSLAInstanceInformation" Fact="SLADWLibrary!SLAInstanceInformationFact" DateDimAlias="ReleaseSLAInstanceInformationDateDim"/>
<MeasureGroup ID="WorkItemIsAboutComputer" Fact="DWBase!WorkItemAboutConfigItemFact" DateDimAlias="WorkItemIsAboutComputerDateDim"/>
<MeasureGroup ID="WorkItemIsAboutService" Fact="DWBase!WorkItemAboutConfigItemFact" DateDimAlias="WorkItemIsAboutServiceDateDim"/>
<MeasureGroup ID="ServiceContainsConfigItem" Fact="DWBase!ServiceContainsConfigItemFact" DateDimAlias="ServiceContainsConfigItemDateDim"/>
<MeasureGroup ID="ServiceContainsComputer" Fact="DWBase!ServiceContainsConfigItemFact" DateDimAlias="ServiceContainsComputerDateDim"/>
</MeasureGroups>
<Substitutions>
<!--Substitions for SLA-->
<Substitution MeasureGroupName="SLAConfigurationHasMetric" TargetDimension="SLADWLibrary!SLAConfigurationDim" AliasTargetDimensionAs="SLAConfigurationDim" Relationship="SLACore!System.SLA.ConfigurationRefersToMetric" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="SLAConfigurationHasMetric" TargetDimension="SLADWLibrary!SLAMetricDim" AliasReplacementDimensionAs="SLATimeMetricDim" ReplacementDimension="SLADWLibrary!SLADatePropertyTimeMetricDim" Relationship="SLACore!System.SLA.ConfigurationRefersToMetric" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="SLAConfigurationHasCalendar" TargetDimension="SLADWLibrary!SLAConfigurationDim" AliasTargetDimensionAs="SLAConfigurationDim" Relationship="SLACore!System.SLA.ConfigurationRefersToCalendar" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="SLAConfigurationHasCalendar" TargetDimension="SLADWLibrary!CalendarDim" AliasTargetDimensionAs="SLACalendarDim" Relationship="SLACore!System.SLA.ConfigurationRefersToCalendar" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="SLAInstanceInformation" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="WorkItemDim"/>
<Substitution MeasureGroupName="SLAInstanceInformation" TargetDimension="SLADWLibrary!SLAConfigurationDim" AliasTargetDimensionAs="SLAConfigurationDim"/>
<!--Substitions for Workitem-->
<Substitution MeasureGroupName="WorkItemGroupContainsWorkItem" TargetDimension="DWBase!WorkItemGroupDim" AliasTargetDimensionAs="WorkItemGroupDim" Relationship="WorkItem!System.WorkItemGroupContainsWorkItems" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="WorkItemGroupContainsWorkItem" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="WorkItemDim" Relationship="WorkItem!System.WorkItemGroupContainsWorkItems" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="WorkItemIsAboutConfigItem" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="WorkItemDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="WorkItemIsAboutConfigItem" TargetDimension="DWBase!ConfigItemDim" AliasTargetDimensionAs="RelatedConfigItemDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="WorkItemCreatedByUser" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="WorkItemDim" Relationship="WorkItem!System.WorkItemCreatedByUser" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="WorkItemCreatedByUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="CreatedByUserDim" Relationship="WorkItem!System.WorkItemCreatedByUser" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="WorkItemAssignedToUser" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="WorkItemDim" Relationship="WorkItem!System.WorkItemAssignedToUser" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="WorkItemAssignedToUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="AssignedToUserDim" Relationship="WorkItem!System.WorkItemAssignedToUser" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="WorkItemAffectedByUser" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="WorkItemDim" Relationship="WorkItem!System.WorkItemAffectedUser" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="WorkItemAffectedByUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="AffectedUserDim" Relationship="WorkItem!System.WorkItemAffectedUser" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="WorkItemRelatesToConfigItem" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="WorkItemDim" Relationship="WorkItem!System.WorkItemRelatesToConfigItem" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="WorkItemRelatesToConfigItem" TargetDimension="DWBase!ConfigItemDim" AliasTargetDimensionAs="RelatedConfigItemDim" Relationship="WorkItem!System.WorkItemRelatesToConfigItem" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="WorkItemRelatesToWorkItem" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="WorkItemDim" Relationship="WorkItem!System.WorkItemRelatesToWorkItem" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="WorkItemRelatesToWorkItem" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="RelatedWorkItemDim" Relationship="WorkItem!System.WorkItemRelatesToWorkItem" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="WorkItemHasBillableTime" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="WorkItemDim" Relationship="WorkItem!System.WorkItemHasBillableTime" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="WorkItemHasBillableTime" TargetDimension="DWBase!BillableTimeDim" AliasTargetDimensionAs="BillableTimeDim" Relationship="WorkItem!System.WorkItemHasBillableTime" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="BillableTimeBilledByUser" TargetDimension="DWBase!BillableTimeDim" AliasTargetDimensionAs="BillableTimeDim" Relationship="WorkItem!System.WorkItem.BillableTimeHasWorkingUser" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="BillableTimeBilledByUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="UserDim" Relationship="WorkItem!System.WorkItem.BillableTimeHasWorkingUser" RelationshipEndPoint="Target"/>
<!--Substitutions for Incident-->
<Substitution MeasureGroupName="IncidentResolutionByUser" TargetDimension="IncidentDW!IncidentDim" AliasTargetDimensionAs="IncidentDim" Relationship="WorkItem!System.WorkItem.TroubleTicketResolvedByUser" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="IncidentResolutionByUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="ResolvedByUserDim" Relationship="WorkItem!System.WorkItem.TroubleTicketResolvedByUser" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="IncidentPrimaryUser" TargetDimension="IncidentDW!IncidentDim" AliasTargetDimensionAs="IncidentDim" Relationship="Incident!System.WorkItem.IncidentPrimaryOwner" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="IncidentPrimaryUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="IncidentPrimaryUserDim" Relationship="Incident!System.WorkItem.IncidentPrimaryOwner" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="IncidentIsAboutConfigItem" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="IncidentDW!IncidentDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="IncidentIsAboutConfigItem" TargetDimension="DWBase!ConfigItemDim" AliasTargetDimensionAs="RelatedConfigItemDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="IncidentCreatedByUser" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="IncidentDW!IncidentDim" Relationship="WorkItem!System.WorkItemCreatedByUser" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="IncidentCreatedByUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="CreatedByUserDim" Relationship="WorkItem!System.WorkItemCreatedByUser" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="IncidentAssignedToUser" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="IncidentDW!IncidentDim" Relationship="WorkItem!System.WorkItemAssignedToUser" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="IncidentAssignedToUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="AssignedToUserDim" Relationship="WorkItem!System.WorkItemAssignedToUser" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="IncidentAffectedByUser" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="IncidentDW!IncidentDim" Relationship="WorkItem!System.WorkItemAffectedUser" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="IncidentAffectedByUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="AffectedUserDim" Relationship="WorkItem!System.WorkItemAffectedUser" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="IncidentRelatesToConfigItem" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="IncidentDW!IncidentDim" Relationship="WorkItem!System.WorkItemRelatesToConfigItem" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="IncidentRelatesToConfigItem" TargetDimension="DWBase!ConfigItemDim" AliasTargetDimensionAs="RelatedConfigItemDim" Relationship="WorkItem!System.WorkItemRelatesToConfigItem" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="IncidentRelatesToWorkItem" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="IncidentDW!IncidentDim" Relationship="WorkItem!System.WorkItemRelatesToWorkItem" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="IncidentRelatesToWorkItem" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="RelatedWorkItemDim" Relationship="WorkItem!System.WorkItemRelatesToWorkItem" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="IncidentHasBillableTime" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="IncidentDW!IncidentDim" Relationship="WorkItem!System.WorkItemHasBillableTime" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="IncidentHasBillableTime" TargetDimension="DWBase!BillableTimeDim" AliasTargetDimensionAs="BillableTimeDim" Relationship="WorkItem!System.WorkItemHasBillableTime" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="IncidentRelatesToProblem" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="IncidentDW!IncidentDim" AliasReplacementDimensionAs="IncidentDim" Relationship="WorkItem!System.WorkItemRelatesToWorkItem" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="IncidentRelatesToProblem" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ProblemDW!ProblemDim" AliasReplacementDimensionAs="ProblemDim" Relationship="WorkItem!System.WorkItemRelatesToWorkItem" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="IncidentSLAInstanceInformation" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="IncidentDW!IncidentDim" AliasReplacementDimensionAs="IncidentDim"/>
<Substitution MeasureGroupName="IncidentSLAInstanceInformation" TargetDimension="SLADWLibrary!SLAConfigurationDim" AliasTargetDimensionAs="SLAConfigurationDim"/>
<Substitution MeasureGroupName="WorkItemGroupContainsIncident" TargetDimension="DWBase!WorkItemGroupDim" AliasTargetDimensionAs="WorkItemGroupDim" Relationship="WorkItem!System.WorkItemGroupContainsWorkItems" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="WorkItemGroupContainsIncident" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="IncidentDW!IncidentDim" AliasReplacementDimensionAs="IncidentDim" Relationship="WorkItem!System.WorkItemGroupContainsWorkItems" RelationshipEndPoint="Target"/>
<!--Substitutions for Problem-->
<Substitution MeasureGroupName="ProblemResolutionByUser" TargetDimension="ProblemDW!ProblemDim" AliasTargetDimensionAs="ProblemDim" Relationship="WorkItem!System.WorkItem.TroubleTicketResolvedByUser" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="ProblemResolutionByUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="ResolvedByUserDim" Relationship="WorkItem!System.WorkItem.TroubleTicketResolvedByUser" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="ProblemIsAboutConfigItem" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ProblemDW!ProblemDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="ProblemIsAboutConfigItem" TargetDimension="DWBase!ConfigItemDim" AliasTargetDimensionAs="RelatedConfigItemDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="ProblemCreatedByUser" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ProblemDW!ProblemDim" Relationship="WorkItem!System.WorkItemCreatedByUser" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="ProblemCreatedByUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="CreatedByUserDim" Relationship="WorkItem!System.WorkItemCreatedByUser" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="ProblemAssignedToUser" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ProblemDW!ProblemDim" Relationship="WorkItem!System.WorkItemAssignedToUser" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="ProblemAssignedToUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="AssignedToUserDim" Relationship="WorkItem!System.WorkItemAssignedToUser" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="ProblemAffectedByUser" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ProblemDW!ProblemDim" Relationship="WorkItem!System.WorkItemAffectedUser" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="ProblemAffectedByUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="AffectedUserDim" Relationship="WorkItem!System.WorkItemAffectedUser" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="ProblemRelatesToConfigItem" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ProblemDW!ProblemDim" Relationship="WorkItem!System.WorkItemRelatesToConfigItem" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="ProblemRelatesToConfigItem" TargetDimension="DWBase!ConfigItemDim" AliasTargetDimensionAs="RelatedConfigItemDim" Relationship="WorkItem!System.WorkItemRelatesToConfigItem" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="ProblemRelatesToWorkItem" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ProblemDW!ProblemDim" Relationship="WorkItem!System.WorkItemRelatesToWorkItem" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="ProblemRelatesToWorkItem" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="RelatedWorkItemDim" Relationship="WorkItem!System.WorkItemRelatesToWorkItem" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="ProblemHasBillableTime" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ProblemDW!ProblemDim" Relationship="WorkItem!System.WorkItemHasBillableTime" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="ProblemHasBillableTime" TargetDimension="DWBase!BillableTimeDim" AliasTargetDimensionAs="BillableTimeDim" Relationship="WorkItem!System.WorkItemHasBillableTime" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="ProblemSLAInstanceInformation" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ProblemDW!ProblemDim" AliasReplacementDimensionAs="ProblemDim"/>
<Substitution MeasureGroupName="ProblemSLAInstanceInformation" TargetDimension="SLADWLibrary!SLAConfigurationDim" AliasTargetDimensionAs="SLAConfigurationDim"/>
<!--Substitutions for Releases-->
<Substitution MeasureGroupName="ReleaseIsAboutConfigItem" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ReleaseDW!ReleaseRecordDim" AliasReplacementDimensionAs="ReleaseDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="ReleaseIsAboutConfigItem" TargetDimension="DWBase!ConfigItemDim" AliasTargetDimensionAs="RelatedConfigItemDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="ReleaseCreatedByUser" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ReleaseDW!ReleaseRecordDim" AliasReplacementDimensionAs="ReleaseDim" Relationship="WorkItem!System.WorkItemCreatedByUser" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="ReleaseCreatedByUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="CreatedByUserDim" Relationship="WorkItem!System.WorkItemCreatedByUser" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="ReleaseAssignedToUser" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ReleaseDW!ReleaseRecordDim" AliasReplacementDimensionAs="ReleaseDim" Relationship="WorkItem!System.WorkItemAssignedToUser" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="ReleaseAssignedToUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="AssignedToUserDim" Relationship="WorkItem!System.WorkItemAssignedToUser" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="ReleaseSLAInstanceInformation" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ReleaseDW!ReleaseRecordDim" AliasReplacementDimensionAs="ReleaseDim"/>
<Substitution MeasureGroupName="ReleaseSLAInstanceInformation" TargetDimension="SLADWLibrary!SLAConfigurationDim" AliasTargetDimensionAs="SLAConfigurationDim"/>
<Substitution MeasureGroupName="WorkItemIsAboutComputer" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="WorkItemDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="WorkItemIsAboutComputer" TargetDimension="DWBase!ConfigItemDim" ReplacementDimension="DWBase!ComputerDim" AliasReplacementDimensionAs="ComputerDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="WorkItemIsAboutService" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="WorkItemDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="WorkItemIsAboutService" TargetDimension="DWBase!ConfigItemDim" ReplacementDimension="DWBase!ServiceDim" AliasReplacementDimensionAs="ServiceDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="IncidentIsAboutService" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="IncidentDW!IncidentDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="IncidentIsAboutService" TargetDimension="DWBase!ConfigItemDim" ReplacementDimension="DWBase!ServiceDim" AliasReplacementDimensionAs="ServiceDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="ServiceContainsComputer" TargetDimension="DWBase!ConfigItemDim" ReplacementDimension="DWBase!ComputerDim" AliasReplacementDimensionAs="ComputerDim"/>
<Substitution MeasureGroupName="ServiceContainsConfigItem" TargetDimension="DWBase!ConfigItemDim" AliasTargetDimensionAs="RelatedConfigItemDim"/>
</Substitutions>
<CustomMDX>SystemCenterWorkItemsCubeMDX</CustomMDX>
<NamedCalculations>
<NamedCalculation ID="IncidentsResolved" Target="IncidentDW!IncidentDim" ColumnType="Int">
<Calculation>case when (Status = 'IncidentStatusEnum.Resolved' OR Status = 'IncidentStatusEnum.Closed' ) then 1 else 0 end</Calculation>
</NamedCalculation>
<NamedCalculation ID="IncidentsResolvedWithinTargetResolutionTime" Target="IncidentDW!IncidentDim" ColumnType="Int">
<Calculation>(case when ( (Status= 'IncidentStatusEnum.Resolved' OR Status = 'IncidentStatusEnum.Closed') AND ResolvedDate &lt;= TargetResolutionTime ) then 1 else 0 end )</Calculation>
</NamedCalculation>
<NamedCalculation ID="IncidentsResolutionTimeInHours" Target="IncidentDW!IncidentDim" ColumnType="Int">
<Calculation>(case when (Status = 'IncidentStatusEnum.Resolved' OR Status = 'IncidentStatusEnum.Closed') then DATEDIFF(HOUR, CreatedDate, ResolvedDate) else 0 end )</Calculation>
</NamedCalculation>
<NamedCalculation ID="IncidentsPastTargetResolutionTime" Target="IncidentDW!IncidentDim" ColumnType="Int">
<Calculation>(case when ( (([Status] = 'IncidentStatusEnum.Resolved' OR [Status] = 'IncidentStatusEnum.Closed') AND ResolvedDate &gt; TargetResolutionTime) OR (([Status] != 'IncidentStatusEnum.Resolved' AND [Status] != 'IncidentStatusEnum.Closed') AND GETUTCDATE() &gt; TargetResolutionTime)) then 1 else 0 end )</Calculation>
</NamedCalculation>
<NamedCalculation ID="ReleasesImplementedOnSchedule" Target="ReleaseDW!ReleaseRecordDim" ColumnType="Int">
<Calculation>( case when ( ActualEndDate &lt;= ScheduledEndDate ) then 1 else 0 end )</Calculation>
</NamedCalculation>
<NamedCalculation ID="Incident_CreatedDate__DateKey" Target="IncidentDW!IncidentDim" ColumnType="Int">
<Calculation>isNull(CONVERT(nvarchar(8), CreatedDate, 112),'20000101')</Calculation>
</NamedCalculation>
<NamedCalculation ID="Incident_ResolvedDate__DateKey" Target="IncidentDW!IncidentDim" ColumnType="Int">
<Calculation>isNull(CONVERT(nvarchar(8), ResolvedDate, 112),'20000101')</Calculation>
</NamedCalculation>
<NamedCalculation ID="Incident_ClosedDate__DateKey" Target="IncidentDW!IncidentDim" ColumnType="Int">
<Calculation>isNull(CONVERT(nvarchar(8), ClosedDate, 112),'20000101')</Calculation>
</NamedCalculation>
<NamedCalculation ID="Problem_CreatedDate__DateKey" Target="ProblemDW!ProblemDim" ColumnType="Int">
<Calculation>isNull(CONVERT(nvarchar(8), CreatedDate, 112),'20000101')</Calculation>
</NamedCalculation>
<NamedCalculation ID="Problem_ResolvedDate__DateKey" Target="ProblemDW!ProblemDim" ColumnType="Int">
<Calculation>isNull(CONVERT(nvarchar(8), ResolvedDate, 112),'20000101')</Calculation>
</NamedCalculation>
<NamedCalculation ID="Problem_ClosedDate__DateKey" Target="ProblemDW!ProblemDim" ColumnType="Int">
<Calculation>isNull(CONVERT(nvarchar(8), ClosedDate, 112),'20000101')</Calculation>
</NamedCalculation>
</NamedCalculations>
<Measures>
<Measure ID="IncidentsResolvedCount" Target="IncidentDW!IncidentDim" Type="Sum" Property="IncidentsResolved"/>
<Measure ID="IncidentsResolvedWithinTargetResolutionTimeCount" Target="IncidentDW!IncidentDim" Type="Sum" Property="IncidentsResolvedWithinTargetResolutionTime"/>
<Measure ID="IncidentsResolutionTimeInHoursSum" Target="IncidentDW!IncidentDim" Type="Sum" Property="IncidentsResolutionTimeInHours"/>
<Measure ID="IncidentsPastTargetResolutionTimeCount" Target="IncidentDW!IncidentDim" Type="Sum" Property="IncidentsPastTargetResolutionTime"/>
<Measure ID="ReleasesImplementedOnScheduleCount" Target="ReleaseDW!ReleaseRecordDim" Type="Sum" Property="ReleasesImplementedOnSchedule"/>
<Measure ID="TimeWorkedSum" Target="DWBase!BillableTimeDim" Type="Sum" Property="TimeInMinutes"/>
</Measures>
<ManyToManyRelationships>
<ManyToManyRelationship CubeDimension="ServiceDim" TargetMeasureGroup="IncidentIsAboutConfigItem" IntermediateMeasureGroup="ServiceContainsConfigItem"/>
<ManyToManyRelationship CubeDimension="ServiceDim" TargetMeasureGroup="IncidentDim" IntermediateMeasureGroup="IncidentIsAboutService"/>
<ManyToManyRelationship CubeDimension="ServiceDim" TargetMeasureGroup="ProblemIsAboutConfigItem" IntermediateMeasureGroup="ServiceContainsConfigItem"/>
<ManyToManyRelationship CubeDimension="ServiceDim" TargetMeasureGroup="ProblemDim" IntermediateMeasureGroup="ProblemIsAboutConfigItem"/>
<ManyToManyRelationship CubeDimension="IncidentDim" TargetMeasureGroup="ServiceContainsConfigItem" IntermediateMeasureGroup="IncidentIsAboutConfigItem"/>
<ManyToManyRelationship CubeDimension="IncidentDim" TargetMeasureGroup="ServiceDim" IntermediateMeasureGroup="ServiceContainsConfigItem"/>
<ManyToManyRelationship CubeDimension="ProblemDim" TargetMeasureGroup="ServiceContainsConfigItem" IntermediateMeasureGroup="ProblemIsAboutConfigItem"/>
<ManyToManyRelationship CubeDimension="ProblemDim" TargetMeasureGroup="ServiceDim" IntermediateMeasureGroup="ServiceContainsConfigItem"/>
<ManyToManyRelationship CubeDimension="AssignedToUserDim" TargetMeasureGroup="WorkItemIsAboutConfigItem" IntermediateMeasureGroup="WorkItemAssignedToUser"/>
<ManyToManyRelationship CubeDimension="AssignedToUserDim" TargetMeasureGroup="ServiceContainsConfigItem" IntermediateMeasureGroup="WorkItemIsAboutConfigItem"/>
<ManyToManyRelationship CubeDimension="AssignedToUserDim" TargetMeasureGroup="ServiceDim" IntermediateMeasureGroup="ServiceContainsConfigItem"/>
<ManyToManyRelationship CubeDimension="CreatedByUserDim" TargetMeasureGroup="WorkItemIsAboutConfigItem" IntermediateMeasureGroup="WorkItemCreatedByUser"/>
<ManyToManyRelationship CubeDimension="CreatedByUserDim" TargetMeasureGroup="ServiceContainsConfigItem" IntermediateMeasureGroup="WorkItemIsAboutConfigItem"/>
<ManyToManyRelationship CubeDimension="CreatedByUserDim" TargetMeasureGroup="ServiceDim" IntermediateMeasureGroup="ServiceContainsConfigItem"/>
<ManyToManyRelationship CubeDimension="WorkItemGroupDim" TargetMeasureGroup="IncidentDim" IntermediateMeasureGroup="WorkItemGroupContainsIncident"/>
</ManyToManyRelationships>
</SystemCenterCube>