Offline

UIGeneratedMonitor2e21d7bd3fab4594b19ecee06a5c1c18 (UnitMonitor)

Knowledge Base article:

Summary

Correct the fault by performing the task as indicated on the printer’s front panel. Further action may be necessary, such as rebooting or calling for service/assistance.

Causes

The printer automatically goes offline (not available to receive further print jobs) when certain faults occur.

Resolutions

Correct the fault as shown on the printer’s front panel. Further action may be necessary, such as rebooting or calling for service.

Additional

If you need assistance, contact your local system administrator or call Xerox Customer Support at 1-800-821-2797. Online support is available from http://www.support.xerox.com

External

The knowledge base for Xerox products is available online at http://www.support.xerox.com . The Online Support Assistant allows our customers the option of using the Internet as their interface with Xerox, either in terms of a source of knowledge for self-help or as a means of contacting Xerox for support via email. The site offers multicountry / multilingual support and includes a searchable knowledge base, Browse Topics, FAQs, product specifications, and links to important resources.

Element properties:

TargetXerox.Printer.SNMPDevice
Parent MonitorSystem.Health.AvailabilityState
CategoryCustom
EnabledTrue
Alert GenerateTrue
Alert SeverityError
Alert PriorityNormal
Alert Auto ResolveTrue
Monitor TypeSystem.SnmpProbe.2SingleEvent2StateMonitorType
RemotableTrue
AccessibilityPublic
Alert Message
Offline
The printer automatically goes offline (not available to receive further print jobs) when certain faults occur.
RunAsDefault

Source Code:

<UnitMonitor ID="UIGeneratedMonitor2e21d7bd3fab4594b19ecee06a5c1c18" Accessibility="Public" Enabled="true" Target="Xerox.Printer.SNMPDevice" ParentMonitorID="Health!System.Health.AvailabilityState" Remotable="true" Priority="Normal" TypeID="Snmp!System.SnmpProbe.2SingleEvent2StateMonitorType" ConfirmDelivery="false">
<Category>Custom</Category>
<AlertSettings AlertMessage="UIGeneratedMonitor2e21d7bd3fab4594b19ecee06a5c1c18_AlertMessageResourceID">
<AlertOnState>Error</AlertOnState>
<AutoResolve>true</AutoResolve>
<AlertPriority>Normal</AlertPriority>
<AlertSeverity>Error</AlertSeverity>
</AlertSettings>
<OperationalStates>
<OperationalState ID="UIGeneratedOpStateId634b006a5a0e4bf4ba74cb079744462a" MonitorTypeStateID="SecondEventRaised" HealthState="Success"/>
<OperationalState ID="UIGeneratedOpStateId458234a619f24ca29c22d6db89b9ba84" MonitorTypeStateID="FirstEventRaised" HealthState="Error"/>
</OperationalStates>
<Configuration>
<FirstInterval>600</FirstInterval>
<FirstIsWriteAction>false</FirstIsWriteAction>
<FirstIP>$Target/Property[Type="NetLib!Microsoft.SystemCenter.NetworkDevice"]/IPAddress$</FirstIP>
<FirstCommunityString>$Target/Property[Type="NetLib!Microsoft.SystemCenter.NetworkDevice"]/CommunityString$</FirstCommunityString>
<FirstSnmpVarBinds>
<SnmpVarBind>
<OID>1.3.6.1.2.1.25.3.5.1.2.1</OID>
<Syntax>0</Syntax>
<Value VariantType="8"/>
</SnmpVarBind>
</FirstSnmpVarBinds>
<FirstExpression>
<RegExExpression>
<ValueExpression>
<XPathQuery Type="String">/DataItem/SnmpVarBinds/SnmpVarBind[1]/Value</XPathQuery>
</ValueExpression>
<Operator>MatchesRegularExpression</Operator>
<Pattern>^-0x.2-0x*|^-0x.3-0x*|^-0x.6-0x*|^-0x.7-0x*|^-0x.A-0x*|^-0x.B-0x*|^-0x.E-0x*|^-0x.F-0x*</Pattern>
</RegExExpression>
</FirstExpression>
<SecondInterval>600</SecondInterval>
<SecondIsWriteAction>false</SecondIsWriteAction>
<SecondIP>$Target/Property[Type="NetLib!Microsoft.SystemCenter.NetworkDevice"]/IPAddress$</SecondIP>
<SecondCommunityString>$Target/Property[Type="NetLib!Microsoft.SystemCenter.NetworkDevice"]/CommunityString$</SecondCommunityString>
<SecondSnmpVarBinds>
<SnmpVarBind>
<OID>1.3.6.1.2.1.25.3.5.1.2.1</OID>
<Syntax>0</Syntax>
<Value VariantType="8"/>
</SnmpVarBind>
</SecondSnmpVarBinds>
<SecondExpression>
<And>
<Expression>
<RegExExpression>
<ValueExpression>
<XPathQuery Type="String">/DataItem/SnmpVarBinds/SnmpVarBind[1]/Value</XPathQuery>
</ValueExpression>
<Operator>DoesNotMatchRegularExpression</Operator>
<Pattern>^-0x.[2-3]-0x*</Pattern>
</RegExExpression>
</Expression>
<Expression>
<RegExExpression>
<ValueExpression>
<XPathQuery Type="String">/DataItem/SnmpVarBinds/SnmpVarBind[1]/Value</XPathQuery>
</ValueExpression>
<Operator>DoesNotMatchRegularExpression</Operator>
<Pattern>^-0x.[6-7]-0x*</Pattern>
</RegExExpression>
</Expression>
<Expression>
<RegExExpression>
<ValueExpression>
<XPathQuery Type="String">/DataItem/SnmpVarBinds/SnmpVarBind[1]/Value</XPathQuery>
</ValueExpression>
<Operator>DoesNotMatchRegularExpression</Operator>
<Pattern>^-0x.[A-B]-0x*</Pattern>
</RegExExpression>
</Expression>
<Expression>
<RegExExpression>
<ValueExpression>
<XPathQuery Type="String">/DataItem/SnmpVarBinds/SnmpVarBind[1]/Value</XPathQuery>
</ValueExpression>
<Operator>DoesNotMatchRegularExpression</Operator>
<Pattern>^-0x.[E-F]-0x*</Pattern>
</RegExExpression>
</Expression>
</And>
</SecondExpression>
</Configuration>
</UnitMonitor>