Veeam Backup: Data Mover Service Status

Summary

The Veeam Backup Data Mover Service is not running. This transport service is responsible for deploying and coordinating executable modules that act as "data movers" and perform main job activities on behalf of Veeam Backup & Replication, such as copying VM files, performing data deduplication, compression and so on.

If the Veeam Backup Data Mover Service is stopped, backup proxy server will become unable to transfer VM data. In case you have configured failover settings, jobs will use another backup proxy for data transfer. In case failover settings are not configured, then jobs will fail.

Causes

• The service may have failed to start (for example, after a reboot) due to issues with the service account such as password expiry or account locked.

• The service may have been manually stopped.

• The service may be in process of upgrade or uninstall.

Resolutions

Check the service status: it should be running. If the service is not running, try to start it.

Check event logs for errors.

Check the status of the service account used for the Veeam Backup Data Mover Service: it may be locked or expired.

Use the Alerts View to see all current open issues for this object. Use the Events View to review any error and warning events for this object. Open a Performance View to see the performance metrics for this object and all contained objects. Open a Diagram View to analyze the relationships of this object to other components.

External

Check the Veeam Backup & Replication resources for more information, in particular:

Community Forums

Online Knowledge Base

Technical Documentation