Veeam Backup: WAN Accelerator Service Status

Summary

The Veeam Backup WAN Accelerator Service is not running. This service is deployed on WAN accelerators and is responsible for global data caching and data deduplication during VM replication and backup copy processes.

If the Veeam Backup WAN Accelerator Service is stopped, replication and backup copy jobs will fail to transfer VM data.

Causes

• The service may have failed to start (for example, after a reboot) due to issues with the service account such as password expiry or account locked.

• The service may have been manually stopped.

• The service may be in process of upgrade or uninstall.

Resolutions

Check the service status: it should be running. If the service is not running, try to start it.

Check event logs for errors.

Check the status of the service account used for the Veeam Backup WAN Accelerator Service: it may be locked or expired.

Use the Alerts View to see all current open issues for this object. Use the Events View to review any error and warning events for this object. Open a Performance View to see the performance metrics for this object and all contained objects. Open a Diagram View to analyze the relationships of this object to other components.

External

Check the Veeam Backup & Replication resources for more information, in particular:

Community Forums

Online Knowledge Base

Technical Documentation