Veeam VMware: Update Manager Service Health Alarm

Veeam.Virt.Extensions.VMware.vCenterEvent.UpdateManagerServiceHealthAlarm (UnitMonitor)

Knowledge Base article:

Summary

This monitor tracks the Update Manager Service Health Alarm.

Causes

This alarm will fire in vCenter, using triggers defined via the vSphere Client.

By default, this alarm is triggered by the following events:

vCenter Event

Component

Alarm Status

Description

vim.event.HealthStatusChangedEvent

updatemgr

alarm_status(green)

Health status of the Update Manager Service changed to GREEN.

vim.event.HealthStatusChangedEvent

updatemgr

alarm_status(yellow)

Health status of the Update Manager Service changed to YELLOW.

vim.event.HealthStatusChangedEvent

updatemgr

alarm_status(red)

Health status of the Update Manager Service changed to RED.

Resolutions

The Update Manager Service checks whether VMware ESXi hosts, virtual machines, and virtual appliances are running up-to-date VMware vSphere software. The service is also responsible for centralized automated patch and version installation. If the Update Manager Service Health Alarm fires, check whether the Update Manager Service is running. In case the service is stopped, try starting it again. For more information on stopping, starting and restarting vCenter Server 6.x services, see this VMware KB article.

For more information on troubleshooting Update Manager Service issues, see VMware Docs.

Use the Alerts View to see all current open issues for this object. Use the Events View to review any error and warning events for this object. Open a Performance View to see the performance metrics for this object and all contained objects. Open a Diagram View to analyze the relationships of this object to other components.

External

See the Help Center for more information including reference lists of all Rules and Monitors and full set of User Guides for the Veeam MP for VMware.

See the VMware Online Documentation for more information on VMware vSphere, in particular:

Element properties:

TargetVeeam.Virt.Extensions.VMware.vCenterEvents
Parent MonitorSystem.Health.ConfigurationState
CategoryAvailabilityHealth
EnabledTrue
Alert GenerateTrue
Alert SeverityMatchMonitorHealth
Alert PriorityHigh
Alert Auto ResolveTrue
Monitor TypeMicrosoft.Windows.3SingleEventLog3StateUnitMonitorType
RemotableTrue
AccessibilityPublic
Alert Message
Veeam VMware: Update Manager Service Health Alarm
{0}
RunAsDefault

Source Code:

<UnitMonitor ID="Veeam.Virt.Extensions.VMware.vCenterEvent.UpdateManagerServiceHealthAlarm" Accessibility="Public" Enabled="onEssentialMonitoring" Target="VeeamVEVMwareLib!Veeam.Virt.Extensions.VMware.vCenterEvents" ParentMonitorID="SystemHealth!System.Health.ConfigurationState" Remotable="true" Priority="Normal" TypeID="Windows!Microsoft.Windows.3SingleEventLog3StateUnitMonitorType" ConfirmDelivery="true">
<Category>AvailabilityHealth</Category>
<AlertSettings AlertMessage="Veeam.Virt.Extensions.VMware.vCenterEvent.UpdateManagerServiceHealthAlarm_AlertMessageResourceID">
<AlertOnState>Warning</AlertOnState>
<AutoResolve>true</AutoResolve>
<AlertPriority>High</AlertPriority>
<AlertSeverity>MatchMonitorHealth</AlertSeverity>
<AlertParameters>
<AlertParameter1>$Data/Context/Params/Param[11]$</AlertParameter1>
</AlertParameters>
</AlertSettings>
<OperationalStates>
<OperationalState ID="FirstEventRaised" MonitorTypeStateID="FirstEventRaised" HealthState="Error"/>
<OperationalState ID="SecondEventRaised" MonitorTypeStateID="SecondEventRaised" HealthState="Warning"/>
<OperationalState ID="ThirdEventRaised" MonitorTypeStateID="ThirdEventRaised" HealthState="Success"/>
</OperationalStates>
<Configuration>
<FirstComputerName>.</FirstComputerName>
<FirstLogName>Veeam VMware</FirstLogName>
<FirstExpression>
<And>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">Params/Param[1]</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">AlarmStatusChangedEvent</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<RegExExpression>
<ValueExpression>
<XPathQuery Type="String">Params/Param[11]</XPathQuery>
</ValueExpression>
<Operator>MatchesWildcard</Operator>
<Pattern>Alarm*Update Manager Service Health Alarm*to red*</Pattern>
</RegExExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">Params/Param[6]</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">$Target/Property[Type="System!System.Entity"]/DisplayName$</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</And>
</FirstExpression>
<SecondComputerName>.</SecondComputerName>
<SecondLogName>Veeam VMware</SecondLogName>
<SecondExpression>
<And>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">Params/Param[1]</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">AlarmStatusChangedEvent</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<RegExExpression>
<ValueExpression>
<XPathQuery Type="String">Params/Param[11]</XPathQuery>
</ValueExpression>
<Operator>MatchesWildcard</Operator>
<Pattern>Alarm*Update Manager Service Health Alarm*to yellow*</Pattern>
</RegExExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">Params/Param[6]</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">$Target/Property[Type="System!System.Entity"]/DisplayName$</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</And>
</SecondExpression>
<ThirdComputerName>.</ThirdComputerName>
<ThirdLogName>Veeam VMware</ThirdLogName>
<ThirdExpression>
<And>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">Params/Param[1]</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">AlarmStatusChangedEvent</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<RegExExpression>
<ValueExpression>
<XPathQuery Type="String">Params/Param[11]</XPathQuery>
</ValueExpression>
<Operator>MatchesWildcard</Operator>
<Pattern>Alarm*Update Manager Service Health Alarm*to green*</Pattern>
</RegExExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">Params/Param[6]</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">$Target/Property[Type="System!System.Entity"]/DisplayName$</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</And>
</ThirdExpression>
</Configuration>
</UnitMonitor>