IMAP server not responding

Veritas.EnterpriseVault.12.AdminService.ImapServerNotResponding.Rule (Rule)

Knowledge Base article:

Summary

The IMAP server was unable to connect to the storage server.

Causes

The Enterprise Vault server may be inaccessible, or the Storage service is not running. Alternatively, there could be network issues.

Resolutions

Ensure that Enterprise Vault server is reachable and that the Storage service is running.

External

Veritas Event Database

Element properties:

Target	Veritas.EnterpriseVault.12.AdminService
Category	EventCollection
Enabled	True
Alert Generate	False
Remotable	True

Member Modules:

ID	Module Type	TypeId	RunAs
DS	DataSource	Veritas.EnterpriseVault.12.EventProvider.DataSourceModuleType	Veritas.EnterpriseVault.MonitoringProfile
WriteToDB	WriteAction	Microsoft.SystemCenter.CollectEvent	Veritas.EnterpriseVault.MonitoringProfile
WriteToDW	WriteAction	Microsoft.SystemCenter.DataWarehouse.PublishEventData	Veritas.EnterpriseVault.MonitoringProfile

Source Code:

<Rule ID="Veritas.EnterpriseVault.12.AdminService.ImapServerNotResponding.Rule" Target="Veritas.EnterpriseVault.12.AdminService" Enabled="true" ConfirmDelivery="true" Remotable="true" Priority="Normal" DiscardLevel="100">

  <Category>EventCollection</Category>

  <DataSources>

    <DataSource ID="DS" TypeID="Veritas.EnterpriseVault.12.EventProvider.DataSourceModuleType" RunAs="EV!Veritas.EnterpriseVault.MonitoringProfile">

      <ComputerName>$Target/Host/Host/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

      <EventNumber>41585</EventNumber>

      <LogName>Application</LogName>

      <EventSourceName>Enterprise Vault</EventSourceName>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="WriteToDB" TypeID="SC!Microsoft.SystemCenter.CollectEvent" RunAs="EV!Veritas.EnterpriseVault.MonitoringProfile"/>

    <WriteAction ID="WriteToDW" TypeID="MSDL!Microsoft.SystemCenter.DataWarehouse.PublishEventData" RunAs="EV!Veritas.EnterpriseVault.MonitoringProfile"/>

  </WriteActions>

</Rule>