Failure: directory database lookup

Veritas.EnterpriseVault.12.ExchangeMailBoxTask.Failure__directory_database_lookup.Rule (Rule)

Knowledge Base article:

Resolutions

This may occur if archiving requests have been sent to an Archiving Task that has subsequently been deleted from the Enterprise Vault directory database.

Do the following:

Use MSMQ to purge all Archive queues related to the corresponding Exchange Server.
Using Windows Service Control Manager, restart Message Queuing.

External

Veritas Event Database

Element properties:

Target	Veritas.EnterpriseVault.12.ExchangeMailBoxTask
Category	EventCollection
Enabled	True
Alert Generate	False
Remotable	True

Member Modules:

ID	Module Type	TypeId	RunAs
DS	DataSource	Veritas.EnterpriseVault.12.EventProvider.DataSourceModuleType	Veritas.EnterpriseVault.MonitoringProfile
WriteToDB	WriteAction	Microsoft.SystemCenter.CollectEvent	Veritas.EnterpriseVault.MonitoringProfile
WriteToDW	WriteAction	Microsoft.SystemCenter.DataWarehouse.PublishEventData	Veritas.EnterpriseVault.MonitoringProfile

Source Code:

<Rule ID="Veritas.EnterpriseVault.12.ExchangeMailBoxTask.Failure__directory_database_lookup.Rule" Target="Veritas.EnterpriseVault.12.ExchangeMailBoxTask" Enabled="true" ConfirmDelivery="true" Remotable="true" Priority="Normal" DiscardLevel="100">

  <Category>EventCollection</Category>

  <DataSources>

    <DataSource ID="DS" TypeID="Veritas.EnterpriseVault.12.EventProvider.DataSourceModuleType" RunAs="EV!Veritas.EnterpriseVault.MonitoringProfile">

      <ComputerName>$Target/Property[Type="Veritas.EnterpriseVault.12.Task"]/ServerName$</ComputerName>

      <EventNumber>2304</EventNumber>

      <LogName>Application</LogName>

      <EventSourceName>Enterprise Vault</EventSourceName>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="WriteToDB" TypeID="SC!Microsoft.SystemCenter.CollectEvent" RunAs="EV!Veritas.EnterpriseVault.MonitoringProfile"/>

    <WriteAction ID="WriteToDW" TypeID="MSDL!Microsoft.SystemCenter.DataWarehouse.PublishEventData" RunAs="EV!Veritas.EnterpriseVault.MonitoringProfile"/>

  </WriteActions>

</Rule>