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Unsupported Outlook version

Veritas.EnterpriseVault.12.ExchangeMailBoxTask.Unsupported_Outlook_version_2.Rule (Rule)

Knowledge Base article:

Summary

The version of Outlook is not supported when archiving from Exchange Server 2013. You must upgrade Outlook before you can archive from Exchange Server 2013.

Causes

The version of Outlook is not supported when archiving from Exchange Server 2013.

Resolutions

On the Enterprise Vault servers that run Exchange Server archiving tasks, install a version of Outlook that enables archiving from Exchange Server 2013.

See the Compatibility Charts at http://www.veritas.com/docs/TECH38537

External

Veritas Event Database

Element properties:

TargetVeritas.EnterpriseVault.12.ExchangeMailBoxTask
CategoryEventCollection
EnabledTrue
Alert GenerateFalse
RemotableTrue

Member Modules:

ID Module Type TypeId RunAs 
DS DataSource Veritas.EnterpriseVault.12.TaskEventProvider.DataSourceModuleType Veritas.EnterpriseVault.MonitoringProfile
WriteToDB WriteAction Microsoft.SystemCenter.CollectEvent Veritas.EnterpriseVault.MonitoringProfile
WriteToDW WriteAction Microsoft.SystemCenter.DataWarehouse.PublishEventData Veritas.EnterpriseVault.MonitoringProfile

Source Code:

<Rule ID="Veritas.EnterpriseVault.12.ExchangeMailBoxTask.Unsupported_Outlook_version_2.Rule" Target="Veritas.EnterpriseVault.12.ExchangeMailBoxTask" Enabled="true" ConfirmDelivery="true" Remotable="true" Priority="Normal" DiscardLevel="100">

  <Category>EventCollection</Category>

  <DataSources>

    <DataSource ID="DS" TypeID="Veritas.EnterpriseVault.12.TaskEventProvider.DataSourceModuleType" RunAs="EV!Veritas.EnterpriseVault.MonitoringProfile">

      <ComputerName>$Target/Property[Type="Veritas.EnterpriseVault.12.Task"]/ServerName$</ComputerName>

      <EventNumber>3465</EventNumber>

      <TaskNameIndex>Params/Param[1]</TaskNameIndex>

      <LogName>Application</LogName>

      <EventSourceName>Enterprise Vault</EventSourceName>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="WriteToDB" TypeID="SC!Microsoft.SystemCenter.CollectEvent" RunAs="EV!Veritas.EnterpriseVault.MonitoringProfile"/>

    <WriteAction ID="WriteToDW" TypeID="MSDL!Microsoft.SystemCenter.DataWarehouse.PublishEventData" RunAs="EV!Veritas.EnterpriseVault.MonitoringProfile"/>

  </WriteActions>

</Rule>