Windows Management Instrumentation Service not running

Veritas.EnterpriseVault.12.ExchangeMailBoxTask.WMI_Service_not_running.Rule (Rule)

Knowledge Base article:

Summary

Cannot determine the version of Microsoft Outlook that is installed on the Enterprise Vault server because Windows Management Instrumentation Service is not running.

Causes

Windows Management Instrumentation Service is not running.

Resolutions

Start the Windows Management Instrumentation Service (Winmgmt).

External

Veritas Event Database

Element properties:

Target	Veritas.EnterpriseVault.12.ExchangeMailBoxTask
Category	EventCollection
Enabled	True
Alert Generate	False
Remotable	True

Member Modules:

ID	Module Type	TypeId	RunAs
DS	DataSource	Veritas.EnterpriseVault.12.TaskEventProvider.DataSourceModuleType	Veritas.EnterpriseVault.MonitoringProfile
WriteToDB	WriteAction	Microsoft.SystemCenter.CollectEvent	Veritas.EnterpriseVault.MonitoringProfile
WriteToDW	WriteAction	Microsoft.SystemCenter.DataWarehouse.PublishEventData	Veritas.EnterpriseVault.MonitoringProfile

Source Code:

<Rule ID="Veritas.EnterpriseVault.12.ExchangeMailBoxTask.WMI_Service_not_running.Rule" Target="Veritas.EnterpriseVault.12.ExchangeMailBoxTask" Enabled="true" ConfirmDelivery="true" Remotable="true" Priority="Normal" DiscardLevel="100">

  <Category>EventCollection</Category>

  <DataSources>

    <DataSource ID="DS" TypeID="Veritas.EnterpriseVault.12.TaskEventProvider.DataSourceModuleType" RunAs="EV!Veritas.EnterpriseVault.MonitoringProfile">

      <ComputerName>$Target/Property[Type="Veritas.EnterpriseVault.12.Task"]/ServerName$</ComputerName>

      <EventNumber>3471</EventNumber>

      <TaskNameIndex>Params/Param[2]</TaskNameIndex>

      <LogName>Application</LogName>

      <EventSourceName>Enterprise Vault</EventSourceName>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="WriteToDB" TypeID="SC!Microsoft.SystemCenter.CollectEvent" RunAs="EV!Veritas.EnterpriseVault.MonitoringProfile"/>

    <WriteAction ID="WriteToDW" TypeID="MSDL!Microsoft.SystemCenter.DataWarehouse.PublishEventData" RunAs="EV!Veritas.EnterpriseVault.MonitoringProfile"/>

  </WriteActions>

</Rule>