Placeholder failure

Veritas.EnterpriseVault.12.FileSystemArchivingTask.Placeholder_failure_3.Rule (Rule)

Knowledge Base article:

Resolutions

A user has failed to open a placeholder shortcut. There is likely to be a configuration problem.

Make sure that Enterprise Vault has been added to the Vault Service Account's list of trusted sites in Internet Explorer.

Check other events for more detail that may help with the diagnosis.

External

Veritas Event Database

Element properties:

Target	Veritas.EnterpriseVault.12.FileSystemArchivingTask
Category	EventCollection
Enabled	True
Alert Generate	False
Remotable	True

Member Modules:

ID	Module Type	TypeId	RunAs
DS	DataSource	Veritas.EnterpriseVault.12.EventProvider.DataSourceModuleType	Veritas.EnterpriseVault.MonitoringProfile
WriteToDB	WriteAction	Microsoft.SystemCenter.CollectEvent	Veritas.EnterpriseVault.MonitoringProfile
WriteToDW	WriteAction	Microsoft.SystemCenter.DataWarehouse.PublishEventData	Veritas.EnterpriseVault.MonitoringProfile

Source Code:

<Rule ID="Veritas.EnterpriseVault.12.FileSystemArchivingTask.Placeholder_failure_3.Rule" Target="Veritas.EnterpriseVault.12.FileSystemArchivingTask" Enabled="true" ConfirmDelivery="true" Remotable="true" Priority="Normal" DiscardLevel="100">

  <Category>EventCollection</Category>

  <DataSources>

    <DataSource ID="DS" TypeID="Veritas.EnterpriseVault.12.EventProvider.DataSourceModuleType" RunAs="EV!Veritas.EnterpriseVault.MonitoringProfile">

      <ComputerName>$Target/Property[Type="Veritas.EnterpriseVault.12.Task"]/ServerName$</ComputerName>

      <EventNumber>20501</EventNumber>

      <LogName>Application</LogName>

      <EventSourceName>Enterprise Vault</EventSourceName>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="WriteToDB" TypeID="SC!Microsoft.SystemCenter.CollectEvent" RunAs="EV!Veritas.EnterpriseVault.MonitoringProfile"/>

    <WriteAction ID="WriteToDW" TypeID="MSDL!Microsoft.SystemCenter.DataWarehouse.PublishEventData" RunAs="EV!Veritas.EnterpriseVault.MonitoringProfile"/>

  </WriteActions>

</Rule>