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SMTP messages received lower threshold

Veritas.EnterpriseVault.12.SMTPMessagesReceived.LowerThreshold.Rule (Rule)

Collects SMTP service performance data about SMTP messages that have been received and generates an alert if too few SMTP messages are received in the configured time period.

Knowledge Base article:

Causes

Either the Enterprise Vault SMTP service is receiving fewer email messages, or the Enterprise Vault SMTP service is stopped.

Resolutions

Start the Enterprise Vault SMTP service, if it has been stopped.

If the Enterprise Vault SMTP service is receiving only a small number of email messages, check the distribution of email traffic across the configured Enterprise Vault SMTP servers.

If the configuration is correct you can set a lower threshold value for the rule.

Element properties:

TargetVeritas.EnterpriseVault.12.SMTPService
CategoryCustom
EnabledTrue
Alert GenerateTrue
Alert SeverityWarning
Alert PriorityNormal
RemotableTrue

Member Modules:

ID Module Type TypeId RunAs 
DS DataSource System.Performance.DeltaDataProvider Veritas.EnterpriseVault.MonitoringProfile
CD ConditionDetection System.Performance.SimpleThresholdCondition Veritas.EnterpriseVault.MonitoringProfile
Alert WriteAction System.Health.GenerateAlert Veritas.EnterpriseVault.MonitoringProfile

Source Code:

<Rule ID="Veritas.EnterpriseVault.12.SMTPMessagesReceived.LowerThreshold.Rule" Target="Veritas.EnterpriseVault.12.SMTPService" Enabled="true" ConfirmDelivery="false" Remotable="true" Priority="Normal" DiscardLevel="100">

  <Category>Custom</Category>

  <DataSources>

    <DataSource ID="DS" TypeID="Perf!System.Performance.DeltaDataProvider" RunAs="EV!Veritas.EnterpriseVault.MonitoringProfile">

      <ComputerName>$Target/Host/Host/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

      <CounterName>SMTP messages received</CounterName>

      <ObjectName>Enterprise Vault SMTP Service</ObjectName>

      <InstanceName/>

      <Frequency>86400</Frequency>

      <NumSamples>1</NumSamples>

    </DataSource>

  </DataSources>

  <ConditionDetection ID="CD" TypeID="Perf!System.Performance.SimpleThresholdCondition" RunAs="EV!Veritas.EnterpriseVault.MonitoringProfile">

    <Threshold>1000</Threshold>

    <Operator>Less</Operator>

  </ConditionDetection>

  <WriteActions>

    <WriteAction ID="Alert" TypeID="Health!System.Health.GenerateAlert" RunAs="EV!Veritas.EnterpriseVault.MonitoringProfile">

      <Priority>1</Priority>

      <Severity>1</Severity>

      <AlertName>SMTP messages received lower threshold error</AlertName>

      <AlertDescription>Lower threshold of receiving SMTP messages has been crossed. Number of SMTP messages received: $Data/Value$</AlertDescription>

    </WriteAction>

  </WriteActions>

</Rule>