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SMTP messages failed to archive higher threshold

Veritas.EnterpriseVault.12.SMTPMessagesUnableToArchive.HigherThreshold.Rule (Rule)

Collects SMTP Archiving task performance data and generates an alert if too many messages cannot be archived.

Knowledge Base article:

Causes

The SMTP holding folder may not be accessible or may have no free space.

Resolutions

Check that the SMTP holding folder is accessible, and has adequate free disk space available.

Check the event log for errors logged by the SMTP archiving task.

Element properties:

TargetVeritas.EnterpriseVault.12.SMTPArchivingTask
CategoryCustom
EnabledTrue
Alert GenerateTrue
Alert SeverityWarning
Alert PriorityNormal
RemotableTrue

Member Modules:

ID Module Type TypeId RunAs 
DS DataSource System.Performance.DeltaDataProvider Veritas.EnterpriseVault.MonitoringProfile
CD ConditionDetection System.Performance.SimpleThresholdCondition Veritas.EnterpriseVault.MonitoringProfile
Alert WriteAction System.Health.GenerateAlert Veritas.EnterpriseVault.MonitoringProfile

Source Code:

<Rule ID="Veritas.EnterpriseVault.12.SMTPMessagesUnableToArchive.HigherThreshold.Rule" Target="Veritas.EnterpriseVault.12.SMTPArchivingTask" Enabled="true" ConfirmDelivery="false" Remotable="true" Priority="Normal" DiscardLevel="100">

  <Category>Custom</Category>

  <DataSources>

    <DataSource ID="DS" TypeID="Perf!System.Performance.DeltaDataProvider" RunAs="EV!Veritas.EnterpriseVault.MonitoringProfile">

      <ComputerName>$Target/Host/Host/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

      <CounterName>SMTP messages unable to archive</CounterName>

      <ObjectName>Enterprise Vault SMTP Archiving Task</ObjectName>

      <InstanceName>$Target/Property[Type="Veritas.EnterpriseVault.12.Task"]/Name$</InstanceName>

      <Frequency>86400</Frequency>

      <NumSamples>1</NumSamples>

    </DataSource>

  </DataSources>

  <ConditionDetection ID="CD" TypeID="Perf!System.Performance.SimpleThresholdCondition" RunAs="EV!Veritas.EnterpriseVault.MonitoringProfile">

    <Threshold>100</Threshold>

    <Operator>Greater</Operator>

  </ConditionDetection>

  <WriteActions>

    <WriteAction ID="Alert" TypeID="Health!System.Health.GenerateAlert" RunAs="EV!Veritas.EnterpriseVault.MonitoringProfile">

      <Priority>1</Priority>

      <Severity>1</Severity>

      <AlertName>SMTP messages failed higher threshold error</AlertName>

      <AlertDescription>Higher threshold of SMTP message archiving failure has been crossed. Number of SMTP messages that failed to get archived: $Data/Value$</AlertDescription>

    </WriteAction>

  </WriteActions>

</Rule>