Compliance Accelerator Cannot Sample To Customer Database

Veritas.EnterpriseVault.12.Server.Compliance_Accelerator_CannotSampleToCustomerDatabase.Rule (Rule)

Knowledge Base article:

Summary

The Enterprise Vault server cannot contact the Compliance Accelerator customer database.

Causes

The specified Compliance Accelerator customer database is offline or unreachable from the Enterprise Vault server, so the sampling process cannot communicate with it.

Resolutions

Restore the connectivity between the Enterprise Vault server and the specified customer database.

External

Veritas Event Database

Element properties:

Target	Veritas.EnterpriseVault.12.Server
Category	EventCollection
Enabled	True
Alert Generate	False
Remotable	True

Member Modules:

ID	Module Type	TypeId	RunAs
DS	DataSource	Veritas.EnterpriseVault.12.EventProvider.DataSourceModuleType	Veritas.EnterpriseVault.MonitoringProfile
WriteToDB	WriteAction	Microsoft.SystemCenter.CollectEvent	Veritas.EnterpriseVault.MonitoringProfile
WriteToDW	WriteAction	Microsoft.SystemCenter.DataWarehouse.PublishEventData	Veritas.EnterpriseVault.MonitoringProfile

Source Code:

<Rule ID="Veritas.EnterpriseVault.12.Server.Compliance_Accelerator_CannotSampleToCustomerDatabase.Rule" Target="Veritas.EnterpriseVault.12.Server" Enabled="true" ConfirmDelivery="true" Remotable="true" Priority="Normal" DiscardLevel="100">

  <Category>EventCollection</Category>

  <DataSources>

    <DataSource ID="DS" TypeID="Veritas.EnterpriseVault.12.EventProvider.DataSourceModuleType" RunAs="EV!Veritas.EnterpriseVault.MonitoringProfile">

      <ComputerName>$Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

      <EventNumber>41583</EventNumber>

      <LogName>Application</LogName>

      <EventSourceName>Enterprise Vault</EventSourceName>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="WriteToDB" TypeID="SC!Microsoft.SystemCenter.CollectEvent" RunAs="EV!Veritas.EnterpriseVault.MonitoringProfile"/>

    <WriteAction ID="WriteToDW" TypeID="MSDL!Microsoft.SystemCenter.DataWarehouse.PublishEventData" RunAs="EV!Veritas.EnterpriseVault.MonitoringProfile"/>

  </WriteActions>

</Rule>