Enterprise Vault NetApp Cmode PlaceHolder Service Failed To Access Files

Veritas.EnterpriseVault.12.Server.EvNetAppCModePlaceHolderServer_Failed_To_Access_Files.Rule (Rule)

Knowledge Base article:

Summary

The Enterprise Vault server failed to access a file on the NetApp server using the privileged data access channel.

Causes

The CIFS session may not be valid.

Resolutions

Enterprise Vault will attempt to recover automatically. If the problem persists, restart the Enterprise Vault Admin service.

External

Veritas Event Database

Element properties:

Target	Veritas.EnterpriseVault.12.Server
Category	EventCollection
Enabled	True
Alert Generate	False
Remotable	True

Member Modules:

ID	Module Type	TypeId	RunAs
DS	DataSource	Veritas.EnterpriseVault.12.EventProvider.DataSourceModuleType	Veritas.EnterpriseVault.MonitoringProfile
WriteToDB	WriteAction	Microsoft.SystemCenter.CollectEvent	Veritas.EnterpriseVault.MonitoringProfile
WriteToDW	WriteAction	Microsoft.SystemCenter.DataWarehouse.PublishEventData	Veritas.EnterpriseVault.MonitoringProfile

Source Code:

<Rule ID="Veritas.EnterpriseVault.12.Server.EvNetAppCModePlaceHolderServer_Failed_To_Access_Files.Rule" Target="Veritas.EnterpriseVault.12.Server" Enabled="true" ConfirmDelivery="true" Remotable="true" Priority="Normal" DiscardLevel="100">

  <Category>EventCollection</Category>

  <DataSources>

    <DataSource ID="DS" TypeID="Veritas.EnterpriseVault.12.EventProvider.DataSourceModuleType" RunAs="EV!Veritas.EnterpriseVault.MonitoringProfile">

      <ComputerName>$Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

      <EventNumber>45090</EventNumber>

      <LogName>Application</LogName>

      <EventSourceName>Enterprise Vault</EventSourceName>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="WriteToDB" TypeID="SC!Microsoft.SystemCenter.CollectEvent" RunAs="EV!Veritas.EnterpriseVault.MonitoringProfile"/>

    <WriteAction ID="WriteToDW" TypeID="MSDL!Microsoft.SystemCenter.DataWarehouse.PublishEventData" RunAs="EV!Veritas.EnterpriseVault.MonitoringProfile"/>

  </WriteActions>

</Rule>