Home
  •  

Storage Service failed: no automatic restart

Veritas.EnterpriseVault.12.StorageService.Storage_Service_failed__no_automatic_restart_2.Rule (Rule)

Knowledge Base article:

Resolutions

The Enterprise Vault Storage Service is comprised of a number of separate processes. If one of these processes terminates unexpectedly then the Storage Management process within the Storage Service restarts it. The process will be restarted a maximum of 10 times. If the process terminates again the Storage Management process assumes that there is a serious problem and it does not restart the process but instead logs this message.

The problem can then be investigated and resolved.

Other errors will be logged during this period and those should be investigated to find the root cause of the problem.

External

Veritas Event Database

Element properties:

TargetVeritas.EnterpriseVault.12.StorageService
CategoryEventCollection
EnabledTrue
Alert GenerateFalse
RemotableTrue

Member Modules:

ID Module Type TypeId RunAs 
DS DataSource Veritas.EnterpriseVault.12.EventProvider.DataSourceModuleType Veritas.EnterpriseVault.MonitoringProfile
WriteToDB WriteAction Microsoft.SystemCenter.CollectEvent Veritas.EnterpriseVault.MonitoringProfile
WriteToDW WriteAction Microsoft.SystemCenter.DataWarehouse.PublishEventData Veritas.EnterpriseVault.MonitoringProfile

Source Code:

<Rule ID="Veritas.EnterpriseVault.12.StorageService.Storage_Service_failed__no_automatic_restart_2.Rule" Target="Veritas.EnterpriseVault.12.StorageService" Enabled="true" ConfirmDelivery="true" Remotable="true" Priority="Normal" DiscardLevel="100">

  <Category>EventCollection</Category>

  <DataSources>

    <DataSource ID="DS" TypeID="Veritas.EnterpriseVault.12.EventProvider.DataSourceModuleType" RunAs="EV!Veritas.EnterpriseVault.MonitoringProfile">

      <ComputerName>$Target/Host/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

      <EventNumber>6655</EventNumber>

      <LogName>Application</LogName>

      <EventSourceName>Enterprise Vault</EventSourceName>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="WriteToDB" TypeID="SC!Microsoft.SystemCenter.CollectEvent" RunAs="EV!Veritas.EnterpriseVault.MonitoringProfile"/>

    <WriteAction ID="WriteToDW" TypeID="MSDL!Microsoft.SystemCenter.DataWarehouse.PublishEventData" RunAs="EV!Veritas.EnterpriseVault.MonitoringProfile"/>

  </WriteActions>

</Rule>