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Check access to storage queue

Veritas.EnterpriseVault.12.StorageService.Storage_queue_not_accessible.Rule (Rule)

Knowledge Base article:

Summary

The Vault Service account cannot access the storage queue location.

Causes

Storage queue location is not available.

Resolutions

The Vault Service account storage queue location has incorrect permissions, or the configured location does not exist, or there is a network connectivity issue.

Check that the correct location has been configured: In the Administration Console, open the properties of the Storage service and on the General tab check that Queue Location is correct.

Ensure that the configured location exists and is visible to the storage server, and that the Vault Service account has full access to that location.

External

Veritas Event Database

Element properties:

TargetVeritas.EnterpriseVault.12.StorageService
CategoryEventCollection
EnabledTrue
Alert GenerateFalse
RemotableTrue

Member Modules:

ID Module Type TypeId RunAs 
DS DataSource Veritas.EnterpriseVault.12.EventProvider.DataSourceModuleType Veritas.EnterpriseVault.MonitoringProfile
WriteToDB WriteAction Microsoft.SystemCenter.CollectEvent Veritas.EnterpriseVault.MonitoringProfile
WriteToDW WriteAction Microsoft.SystemCenter.DataWarehouse.PublishEventData Veritas.EnterpriseVault.MonitoringProfile

Source Code:

<Rule ID="Veritas.EnterpriseVault.12.StorageService.Storage_queue_not_accessible.Rule" Target="Veritas.EnterpriseVault.12.StorageService" Enabled="true" ConfirmDelivery="true" Remotable="true" Priority="Normal" DiscardLevel="100">

  <Category>EventCollection</Category>

  <DataSources>

    <DataSource ID="DS" TypeID="Veritas.EnterpriseVault.12.EventProvider.DataSourceModuleType" RunAs="EV!Veritas.EnterpriseVault.MonitoringProfile">

      <ComputerName>$Target/Host/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

      <EventNumber>29005</EventNumber>

      <LogName>Application</LogName>

      <EventSourceName>Enterprise Vault</EventSourceName>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="WriteToDB" TypeID="SC!Microsoft.SystemCenter.CollectEvent" RunAs="EV!Veritas.EnterpriseVault.MonitoringProfile"/>

    <WriteAction ID="WriteToDW" TypeID="MSDL!Microsoft.SystemCenter.DataWarehouse.PublishEventData" RunAs="EV!Veritas.EnterpriseVault.MonitoringProfile"/>

  </WriteActions>

</Rule>