Home
  •  

KHI: The average MSExchange RpcClientAccess request is taking longer than the allotted threshold. This is negatively affecting the Outlook experience.

_925d1fb0_a86e_4522_b9ba_dc2b165734eb_ (UnitMonitor)

Knowledge Base article:

External Knowledge Sources

For more information, see the respective topic at the Microsoft Exchange Server TechCenter

Element properties:

TargetMicrosoft.Exchange.2010.ClientAccessOutlookInstancePerformance
Parent MonitorSystem.Health.AvailabilityState
CategoryPerformanceHealth
EnabledTrue
Alert GenerateFalse
Alert Auto ResolveTrue
Monitor TypeCorrelation.Performance.ConsecutiveSamplesThreshold
RemotableTrue
AccessibilityInternal
RunAsDefault
CommentActionable='False';Urgent='False';EscalationTeam='MomT'

Source Code:

<UnitMonitor ID="_925d1fb0_a86e_4522_b9ba_dc2b165734eb_" Target="Microsoft.Exchange.2010.ClientAccessOutlookInstancePerformance" Enabled="onEssentialMonitoring" Accessibility="Internal" ParentMonitorID="SystemHealth!System.Health.AvailabilityState" TypeID="Correlation.Performance.ConsecutiveSamplesThreshold" Comment="Actionable='False';Urgent='False';EscalationTeam='MomT'">

  <Category>PerformanceHealth</Category>

  <OperationalStates>

    <OperationalState ID="HMPerfMonitorUnderOpState_6EB1E154_412C_4066_9638_C3C8DF9DE431" MonitorTypeStateID="UnderThreshold" HealthState="Success"/>

    <OperationalState ID="HMPerfMonitorOverOpState_DC569681_955C_44A0_9715_466E2F175F95" MonitorTypeStateID="OverThreshold" HealthState="Error"/>

  </OperationalStates>

  <Configuration>

    <MonitorType>KHI</MonitorType>

    <ComputerName>.</ComputerName>

    <CounterName>RPC Average Latency (End To End)</CounterName>

    <ObjectName>MSExchange RpcClientAccess Per Server</ObjectName>

    <InstanceName>$Target/Property[Type='Microsoft.Exchange.2010.Component']/InstanceName$</InstanceName>

    <AllInstances>false</AllInstances>

    <Frequency>60</Frequency>

    <Threshold>250</Threshold>

    <Direction>greater</Direction>

    <NumSamples>15</NumSamples>

  </Configuration>

</UnitMonitor>