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Dialog QueueTime

ozsoft.sap.Monitor.AppServer.Dialog.QueueTime (UnitMonitor)

Average wait time in the dispatcher queue

Knowledge Base article:

Summary

Average wait time in the dispatcher queue (with a normal workload, there are always free dialog work processes available; the wait time is then only a few milliseconds)

Configuration

The Monitor is disabled by default - please enable it if required. You should set the threshold value based on the current requirements

Causes

Average wait time exceeds the threshold

Resolutions

Please consult your Basis Administrator

Additional

MTE Class: R3DialogQueueTime

Element properties:

Targetozsoft.sap.AppServer
Parent MonitorSystem.Health.PerformanceState
CategoryOperations
EnabledFalse
Alert GenerateTrue
Alert SeverityMatchMonitorHealth
Alert PriorityNormal
Alert Auto ResolveTrue
Monitor Typeozsoft.sap.CCMSMetricMonitorType2
RemotableTrue
AccessibilityPublic
Alert Message
AppServer Dialog QueueTime
{0} : {1} has a value {2}
RunAsDefault

Source Code:

<UnitMonitor ID="ozsoft.sap.Monitor.AppServer.Dialog.QueueTime" Accessibility="Public" Enabled="false" Target="ozsoft.sap.AppServer" ParentMonitorID="Health!System.Health.PerformanceState" Remotable="true" Priority="Normal" TypeID="ozsoft.sap.CCMSMetricMonitorType2" ConfirmDelivery="false">

  <Category>Operations</Category>

  <AlertSettings AlertMessage="ozsoft.sap.Monitor.AppServer.Dialog.QueueTime.AlertMessageResourceID">

    <AlertOnState>Error</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>Normal</AlertPriority>

    <AlertSeverity>MatchMonitorHealth</AlertSeverity>

    <AlertParameters>

      <AlertParameter1>$Data/Context/ObjectName$</AlertParameter1>

      <AlertParameter2>$Data/Context/CounterName$</AlertParameter2>

      <AlertParameter3>$Data/Context/Value$</AlertParameter3>

    </AlertParameters>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="Under" MonitorTypeStateID="SDKMetricUnderLowThreshold" HealthState="Success"/>

    <OperationalState ID="Between" MonitorTypeStateID="SDKMetricUnderHighOverLowThreshold" HealthState="Warning"/>

    <OperationalState ID="Over" MonitorTypeStateID="SDKMetricOverHighThreshold" HealthState="Error"/>

  </OperationalStates>

  <Configuration>

    <CounterName>QueueTime</CounterName>

    <ObjectName>Dialog</ObjectName>

    <Frequency>60</Frequency>

    <HighThreshold>200</HighThreshold>

    <LowThreshold>100</LowThreshold>

  </Configuration>

</UnitMonitor>