| ID | Target | Value |
| IncidentConfigurationMPSolutionCategory | | Microsoft.EnterpriseManagement.ServiceManager.ManagementPack.Solution.IncidentManagement |
| System.WorkItem.Incident.AffectedUserNotificationTemplate.Category | AffectedUserNotificationTemplate | ServiceManager.Console.NotificationManagement.NotificationTemplates.Enumeration |
| System.WorkItem.Incident.AssignedToUserNotificationTemplate.Category | AssignedToUserNotificationTemplate | ServiceManager.Console.NotificationManagement.NotificationTemplates.Enumeration |
| System.WorkItem.Incident.EscalationNotificationTemplate.Category | EscalationNotificationTemplate | ServiceManager.Console.NotificationManagement.NotificationTemplates.Enumeration |
| ServiceManager.Console.IncidentManagement.Folder.Category | ServiceManager.Console.IncidentManagement | ServiceManager.IncidentManagement.IncidentManagementFolderTasks |
| ServiceManager.Console.IncidentManagement.TierQueuesFolder.Category | ServiceManager.Console.IncidentManagement.TierQueues.Folder | ServiceManager.IncidentManagement.TierQueuesFolderTasks |
| System.WorkItem.Incident.Queue.Tier1.View.Tasks.Category | System.WorkItem.Incident.Queue.Tier1.View | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.ViewTasks |
| System.WorkItem.Incident.Queue.Tier2.View.Tasks.Category | System.WorkItem.Incident.Queue.Tier2.View | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.ViewTasks |
| System.WorkItem.Incident.Queue.Tier3.View.Tasks.Category | System.WorkItem.Incident.Queue.Tier3.View | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.ViewTasks |
| System.WorkItem.Incident.Queue.Tier1.Unassigned.View.Tasks.Category | System.WorkItem.Incident.Queue.Tier1.Unassigned.View | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.ViewTasks |
| System.WorkItem.Incident.Queue.Tier2.Unassigned.View.Tasks.Category | System.WorkItem.Incident.Queue.Tier2.Unassigned.View | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.ViewTasks |
| System.WorkItem.Incident.Queue.Tier3.Unassigned.View.Tasks.Category | System.WorkItem.Incident.Queue.Tier3.Unassigned.View | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.ViewTasks |
| System.WorkItem.Incident.AllIncidents.View.Tasks.Category | System.WorkItem.Incident.AllIncidents.View | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.ViewTasks |
| System.WorkItem.Incident.Active.View.Tasks.Category | System.WorkItem.Incident.Active.View | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.ViewTasks |
| System.WorkItem.Incident.Active.Unassigned.View.Tasks.Category | System.WorkItem.Incident.Active.Unassigned.View | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.ViewTasks |
| System.WorkItem.Incident.Pending.View.Tasks.Category | System.WorkItem.Incident.Pending.View | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.ViewTasks |
| System.WorkItem.Incident.Portal.View.Tasks.Category | System.WorkItem.Incident.Portal.View | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.ViewTasks |
| System.WorkItem.Incident.DCM.View.Tasks.Category | System.WorkItem.Incident.DCM.View | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.ViewTasks |
| System.WorkItem.Incident.SCOM.View.Tasks.Category | System.WorkItem.Incident.SCOM.View | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.ViewTasks |
| System.WorkItem.Incident.Email.View.Tasks.Category | System.WorkItem.Incident.Email.View | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.ViewTasks |
| System.WorkItem.Incident.AssignedToMe.View.Tasks.Category | System.WorkItem.Incident.AssignedToMe.View | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.ViewTasks |
| System.WorkItem.Incident.OverDue.View.Tasks.Category | System.WorkItem.Incident.OverDue.View | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.ViewTasks |
| System.WorkItem.Incident.Escalated.View.Tasks.Category | System.WorkItem.Incident.Escalated.View | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.ViewTasks |