| ID | Target | Value |
| ServiceRequestCoreLibraryMPSolutionCategory | | Microsoft.EnterpriseManagement.ServiceManager.ManagementPack.Solution.ServiceRequest |
| ServiceRequestLibraryMPSolutionCategory | | Microsoft.EnterpriseManagement.ServiceManager.ManagementPack.Solution.ServiceRequest |
| ServiceManager.ServiceRequest.Library.Category.Enumeration.ServiceRequestAreaEnum | ServiceRequestAreaEnum | Microsoft.EnterpriseManagement.ServiceManager.UI.Authoring.EnumerationViewTasks |
| ServiceManager.ServiceRequest.Library.Category.Enumeration.ServiceRequestStatusEnum | ServiceRequestStatusEnum | Microsoft.EnterpriseManagement.ServiceManager.UI.Authoring.EnumerationViewTasks |
| ServiceManager.ServiceRequest.Library.Category.Enumeration.ServiceRequestPriorityEnum | ServiceRequestPriorityEnum | Microsoft.EnterpriseManagement.ServiceManager.UI.Authoring.EnumerationViewTasks |
| ServiceManager.ServiceRequest.Library.Category.Enumeration.ServiceRequestUrgencyEnum | ServiceRequestUrgencyEnum | Microsoft.EnterpriseManagement.ServiceManager.UI.Authoring.EnumerationViewTasks |
| ServiceManager.ServiceRequest.Library.Category.Enumeration.ServiceRequestSourceEnum | ServiceRequestSourceEnum | Microsoft.EnterpriseManagement.ServiceManager.UI.Authoring.EnumerationViewTasks |
| ServiceManager.ServiceRequest.Library.Category.Enumeration.ServiceRequestImplementationResultsEnum | ServiceRequestImplementationResultsEnum | Microsoft.EnterpriseManagement.ServiceManager.UI.Authoring.EnumerationViewTasks |
| ServiceManager.ServiceRequest.Library.Category.Enumeration.ServiceRequestSupportGroupEnum | ServiceRequestSupportGroupEnum | Microsoft.EnterpriseManagement.ServiceManager.UI.Authoring.EnumerationViewTasks |
| ServiceManager.ServiceRequest.Library.Category.Enumeration.ServiceRequestAreaEnumVisible | ServiceRequestAreaEnum | VisibleToUser |
| ServiceManager.ServiceRequest.Library.Category.Enumeration.ServiceRequestStatusEnumVisible | ServiceRequestStatusEnum | VisibleToUser |
| ServiceManager.ServiceRequest.Library.Category.Enumeration.ServiceRequestPriorityEnumVisible | ServiceRequestPriorityEnum | VisibleToUser |
| ServiceManager.ServiceRequest.Library.Category.Enumeration.ServiceRequestUrgencyEnumVisible | ServiceRequestUrgencyEnum | VisibleToUser |
| ServiceManager.ServiceRequest.Library.Category.Enumeration.ServiceRequestSourceEnumVisible | ServiceRequestSourceEnum | VisibleToUser |
| ServiceManager.ServiceRequest.Library.Category.Enumeration.ServiceRequestImplementationResultsEnumVisible | ServiceRequestImplementationResultsEnum | VisibleToUser |
| ServiceManager.ServiceRequest.Library.Category.Enumeration.ServiceRequestSupportGroupEnumVisible | ServiceRequestSupportGroupEnum | VisibleToUser |
| ServiceManager.ServiceRequest.Library.Category.Search | System.WorkItem.ServiceRequest | SearchEnabled |
| ServiceManager.ServiceRequest.Library.Category.Rule.NewServiceRequest | ServiceManager.ServiceRequest.Library.Rule.NewServiceRequest | Microsoft.EnterpriseManagement.ServiceManager.Rules.WorkflowSubscriptions |
| ServiceManager.ServiceRequest.Library.Category.Rule.ActivityAdded | ServiceManager.ServiceRequest.Library.Rule.ActivityAdded | Microsoft.EnterpriseManagement.ServiceManager.Rules.WorkflowSubscriptions |
| ServiceManager.ServiceRequest.Library.Category.Rule.ActivityStatusChanged | ServiceManager.ServiceRequest.Library.Rule.ActivityStatusChanged | Microsoft.EnterpriseManagement.ServiceManager.Rules.WorkflowSubscriptions |
| ServiceManager.ServiceRequest.Library.Category.Rule.ServiceRequestStatusChanged | ServiceManager.ServiceRequest.Library.Rule.ServiceRequestStatusChanged | Microsoft.EnterpriseManagement.ServiceManager.Rules.WorkflowSubscriptions |
| ServiceManager.ServiceRequest.Library.Category.Rule.ActivityRerun | ServiceManager.ServiceRequest.Library.Rule.ActivityRerun | Microsoft.EnterpriseManagement.ServiceManager.Rules.WorkflowSubscriptions |
| ServiceManager.ServiceRequest.Library.Category.Task.CreateServiceRequestMultiSelect | ServiceManager.ServiceRequest.Library.Task.Create | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.MultiSelectTask |
| ServiceManager.ServiceRequest.Library.Category.Task.CreateSRFromCI | ServiceManager.ServiceRequest.Library.Task.CreateSRFromCI | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.MultiSelectTask |
| ServiceManager.ServiceRequest.Library.Category.Task.CreateIncident | ServiceManager.ServiceRequest.Library.Task.CreateIncident | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.MultiSelectTask |
| ServiceManager.ServiceRequest.Library.Category.Task.AssignToAnalyst | ServiceManager.ServiceRequest.Library.Task.AssignToAnalyst | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.MultiSelectTask |
| ServiceManager.ServiceRequest.Library.Category.Task.AssignToMe | ServiceManager.ServiceRequest.Library.Task.AssignToMe | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.MultiSelectTask |
| ServiceManager.ServiceRequest.Library.Category.Task.Cancel | ServiceManager.ServiceRequest.Library.Task.Cancel | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.MultiSelectTask |
| ServiceManager.ServiceRequest.Library.Category.Task.Close | ServiceManager.ServiceRequest.Library.Task.Close | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.MultiSelectTask |
| ServiceManager.ServiceRequest.Library.Category.Task.PutOnHold | ServiceManager.ServiceRequest.Library.Task.PutOnHold | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.MultiSelectTask |
| ServiceManager.ServiceRequest.Library.Category.Task.Resume | ServiceManager.ServiceRequest.Library.Task.Resume | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.MultiSelectTask |
| ServiceManager.ServiceRequest.Library.Category.Task.Completed | ServiceManager.ServiceRequest.Library.Task.Completed | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.MultiSelectTask |
| ServiceManager.ServiceRequest.Library.Category.Task.SetFirstResponse | ServiceManager.ServiceRequest.Library.Task.SetFirstResponse | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.MultiSelectTask |
| ServiceManager.ServiceRequest.Library.Category.Task.Settings | ServiceManager.ServiceRequest.Library.Task.Settings | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.DoubleClickTask |
| ServiceManager.ServiceRequest.Library.Category.Task.Configure | ServiceManager.ServiceRequest.Library.Task.Configure | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.DoubleClickTask |
| ServiceManager.ServiceRequest.Library.Category.View.AllOpen | ServiceManager.ServiceRequest.Library.View.AllOpen | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.ViewTasks |
| ServiceManager.ServiceRequest.Library.Category.View.AssignedToMe | ServiceManager.ServiceRequest.Library.View.AssignedToMe | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.ViewTasks |
| ServiceManager.ServiceRequest.Library.Category.View.Closed | ServiceManager.ServiceRequest.Library.View.Closed | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.ViewTasks |
| ServiceManager.ServiceRequest.Library.Category.View.Canceled | ServiceManager.ServiceRequest.Library.View.Canceled | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.ViewTasks |
| ServiceManager.ServiceRequest.Library.Category.View.Completed | ServiceManager.ServiceRequest.Library.View.Completed | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.ViewTasks |
| ServiceManager.ServiceRequest.Library.Category.View.Failed | ServiceManager.ServiceRequest.Library.View.Failed | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.ViewTasks |
| ServiceManager.ServiceRequest.Library.Category.View.SLAWarning | ServiceManager.ServiceRequest.Library.View.SLAWarning | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.ViewTasks |
| ServiceManager.ServiceRequest.Library.Category.View.SLABreached | ServiceManager.ServiceRequest.Library.View.SLABreached | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.ViewTasks |
| ServiceManager.ServiceRequest.Library.Category.Folder.ServiceRequest | ServiceManager.ServiceRequest.Library.Folder.ServiceRequest | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.ConsoleTasks |
| ServiceManager.ServiceRequest.Library.Category.Image.Active_16.Category | ServiceManager.ServiceRequest.Library.Image.Active_16 | System.Internal.ManagementPack.Images.u16x16Icon |
| ServiceManager.ServiceRequest.Library.Category.Image.Active_32.Category | ServiceManager.ServiceRequest.Library.Image.Active_32 | System.Internal.ManagementPack.Images.u32x32Icon |
| ServiceManager.ServiceRequest.Library.Category.Image.AssignedToMe_16.Category | ServiceManager.ServiceRequest.Library.Image.AssignedToMe_16 | System.Internal.ManagementPack.Images.u16x16Icon |
| ServiceManager.ServiceRequest.Library.Category.Image.AssignedToMe_32.Category | ServiceManager.ServiceRequest.Library.Image.AssignedToMe_32 | System.Internal.ManagementPack.Images.u32x32Icon |
| ServiceManager.ServiceRequest.Library.Category.Image.Canceled_16.Category | ServiceManager.ServiceRequest.Library.Image.Canceled_16 | System.Internal.ManagementPack.Images.u16x16Icon |
| ServiceManager.ServiceRequest.Library.Category.Image.Canceled_32.Category | ServiceManager.ServiceRequest.Library.Image.Canceled_32 | System.Internal.ManagementPack.Images.u32x32Icon |
| ServiceManager.ServiceRequest.Library.Category.Image.Closed_16.Category | ServiceManager.ServiceRequest.Library.Image.Closed_16 | System.Internal.ManagementPack.Images.u16x16Icon |
| ServiceManager.ServiceRequest.Library.Category.Image.Closed_32.Category | ServiceManager.ServiceRequest.Library.Image.Closed_32 | System.Internal.ManagementPack.Images.u32x32Icon |
| ServiceManager.ServiceRequest.Library.Category.Image.Completed_16.Category | ServiceManager.ServiceRequest.Library.Image.Completed_16 | System.Internal.ManagementPack.Images.u16x16Icon |
| ServiceManager.ServiceRequest.Library.Category.Image.Completed_32.Category | ServiceManager.ServiceRequest.Library.Image.Completed_32 | System.Internal.ManagementPack.Images.u32x32Icon |
| ServiceManager.ServiceRequest.Library.Category.Image.Failed_16.Category | ServiceManager.ServiceRequest.Library.Image.Failed_16 | System.Internal.ManagementPack.Images.u16x16Icon |
| ServiceManager.ServiceRequest.Library.Category.Image.Failed_32.Category | ServiceManager.ServiceRequest.Library.Image.Failed_32 | System.Internal.ManagementPack.Images.u32x32Icon |
| ServiceManager.ServiceRequest.Library.Category.Image.InProgress_16.Category | ServiceManager.ServiceRequest.Library.Image.InProgress_16 | System.Internal.ManagementPack.Images.u16x16Icon |
| ServiceManager.ServiceRequest.Library.Category.Image.InProgress_32.Category | ServiceManager.ServiceRequest.Library.Image.InProgress_32 | System.Internal.ManagementPack.Images.u32x32Icon |
| ServiceManager.ServiceRequest.Library.Category.Image.OnHold_16.Category | ServiceManager.ServiceRequest.Library.Image.OnHold_16 | System.Internal.ManagementPack.Images.u16x16Icon |
| ServiceManager.ServiceRequest.Library.Category.Image.OnHold_32.Category | ServiceManager.ServiceRequest.Library.Image.OnHold_32 | System.Internal.ManagementPack.Images.u32x32Icon |
| ServiceManager.ServiceRequest.Library.Category.Image.Opened_16.Category | ServiceManager.ServiceRequest.Library.Image.Opened_16 | System.Internal.ManagementPack.Images.u16x16Icon |
| ServiceManager.ServiceRequest.Library.Category.Image.Opened_32.Category | ServiceManager.ServiceRequest.Library.Image.Opened_32 | System.Internal.ManagementPack.Images.u32x32Icon |
| ServiceManager.ServiceRequest.Library.Category.Image.ServiceRequest_16.Category | ServiceManager.ServiceRequest.Library.Image.ServiceRequest_16 | System.Internal.ManagementPack.Images.u16x16Icon |
| ServiceManager.ServiceRequest.Library.Category.Image.ServiceRequest_24.Category | ServiceManager.ServiceRequest.Library.Image.ServiceRequest_24 | System.Internal.ManagementPack.Images.u32x32Icon |
| ServiceManager.ServiceRequest.Library.Category.Image.ServiceRequest_32.Category | ServiceManager.ServiceRequest.Library.Image.ServiceRequest_32 | System.Internal.ManagementPack.Images.u32x32Icon |
| ServiceManager.ServiceRequest.Library.Category.Image.ServiceRequest_64.Category | ServiceManager.ServiceRequest.Library.Image.ServiceRequest_64 | System.Internal.ManagementPack.Images.u32x32Icon |
| ServiceManager.ServiceRequest.Library.Category.Image.Settings_16.Category | ServiceManager.ServiceRequest.Library.Image.Settings_16 | System.Internal.ManagementPack.Images.u16x16Icon |
| ServiceManager.ServiceRequest.Library.Category.Image.Settings_32.Category | ServiceManager.ServiceRequest.Library.Image.Settings_32 | System.Internal.ManagementPack.Images.u32x32Icon |