| DisplayName | Description | ID | Base Class | Abstract | Hosted | Singleton | Group | Extension | Accessibility | ElementId |
| Service Request Settings | Settings for service requests, such as ID prefix and file attachments | System.GlobalSetting.ServiceRequestSettings | System.SolutionSettings | False | False | True | False | False | Public | fa662352-1660-33ae-6316-7fe1c9fecc6d |
| Service Request Workflow Target | Workflow target for service requests | System.WorkItem.ServiceRequest.InternalWorkflowTarget | Microsoft.SystemCenter.WorkflowTarget | False | False | True | False | False | Public | ff63565d-f2ec-9977-b231-4d33db6eff98 |
| Service Request Event Workflow Configuration | Configure workflows for service request events | System.WorkItem.ServiceRequest.WorkflowTarget | Microsoft.SystemCenter.ConfigureWorkflowTarget | False | False | True | False | False | Public | 909e18d9-7de2-fcd9-8896-0a742a6bd158 |