| DisplayName | Description | ID | Target | Application | WorkingDirectory | isRequireOutput | Accessibility | Enabled |
| Properties | Configure incident change workflows | ServiceManager.IncidentManagement.Library.Task.AutomaticIncidentChange | System.WorkItem.Incident.Wizard.AutomaticChangeIncident | | | 0 | Public | True |
| Properties | Configure System Center Configuration Manager Desired Configuration Management incident workflows | ServiceManager.IncidentManagement.Library.Task.DesiredConfiguration | System.WorkItem.Incident.Wizard.DCMIntegration | | | 0 | Public | True |
| Activate | Activate the incident | System.WorkItem.Incident.ActivateIncidentCommand.Task | System.WorkItem.Incident.StatusGroup.Task | | | 0 | Public | True |
| Apply Template | Apply a template | System.WorkItem.Incident.ApplyTemplateCommand.Task | System.WorkItem.Incident | | | 0 | Public | True |
| Assign to Analyst | Assign the incident to an analyst | System.WorkItem.Incident.AssignCommand.Task | System.WorkItem.Incident.AssignGroup.Task | | | 0 | Public | True |
| Assign | Assign | System.WorkItem.Incident.AssignGroup.Task | System.WorkItem.Incident | | | 0 | Public | True |
| Assign to Me | Assign the incident to me | System.WorkItem.Incident.AssignToMeCommand.Task | System.WorkItem.Incident.AssignGroup.Task | | | 0 | Public | True |
| Other... | Change the incident status | System.WorkItem.Incident.ChangeStatusCommand.Task | System.WorkItem.Incident.StatusGroup.Task | | | 0 | Public | True |
| Close | Close the incident | System.WorkItem.Incident.CloseIncidentCommand.Task | System.WorkItem.Incident.StatusGroup.Task | | | 0 | Public | True |
| Convert or Revert to Parent | Convert or Revert to Parent | System.WorkItem.Incident.ConvertOrRevertToParentCommand.Task | System.WorkItem.Incident | | | 0 | Public | True |
| Create Related Incident | Create an incident linked to the current item | System.WorkItem.Incident.CreateIncidentforConfigItem.Task | System.ConfigItem | | | 0 | Public | True |
| Create Incident from Template | Create Incident from Template | System.WorkItem.Incident.CreateIncidentFromTemplate.Task | System.WorkItem.Incident.ProjectionType | | | 0 | Public | True |
| Link to New Parent Incident | Link to New Parent Incident | System.WorkItem.Incident.CreateParentIncidentFromIncident.Task | System.WorkItem.Incident | | | 0 | Public | True |
| Escalate or Transfer | Escalate or transfer the incident | System.WorkItem.Incident.EscalateIncidentCommand.Task | System.WorkItem.Incident | | | 0 | Public | True |
| Properties | View or edit the general settings for incident management | System.WorkItem.Incident.GeneralSettings.Task | System.WorkItem.Incident.GeneralSetting | | | 0 | Public | True |
| Link or Unlink to Parent | Link or Unlink to existing Parent | System.WorkItem.Incident.LinkOrUnlinkToExistingParentIncident.Task | System.WorkItem.Incident | | | 0 | Public | True |
| Link | Link | System.WorkItem.Incident.LinkToExistingParentIncident.Task | System.WorkItem.Incident.LinkOrUnlinkToExistingParentIncident.Task | | | 0 | Public | True |
| Set First Response or Comment | Set First Response or Comment | System.WorkItem.Incident.MarkFirstResponseCommand.Task | System.WorkItem.Incident | | | 0 | Public | True |
| Create Incident | Create an incident | System.WorkItem.Incident.New.Task | System.WorkItem.Incident.ProjectionType | | | 0 | Public | True |
| Ping Related Computer | Ping related computers | System.WorkItem.Incident.PingComputerCommand.Task | System.WorkItem.Incident | | | 0 | Public | True |
| Remote Desktop | Remote desktop | System.WorkItem.Incident.RemoteComputerCommand.Task | System.WorkItem.Incident | | | 0 | Public | True |
| Request User Input | Request user input | System.WorkItem.Incident.RequestUserInputCommand.Task | System.WorkItem.Incident | | | 0 | Public | True |
| Resolve | Resolve the incident | System.WorkItem.Incident.ResolveIncidentCommand.Task | System.WorkItem.Incident.StatusGroup.Task | | | 0 | Public | True |
| Change Incident Status | Change the incident status | System.WorkItem.Incident.StatusGroup.Task | System.WorkItem.Incident | | | 0 | Public | True |
| Unlink | Unlink | System.WorkItem.Incident.UnlinkToExistingParentIncident.Task | System.WorkItem.Incident.LinkOrUnlinkToExistingParentIncident.Task | | | 0 | Public | True |
| View Alert Details | View alert details | System.WorkItem.Incident.ViewAlertDetailsCommand.Task | Microsoft.SystemCenter.WorkItem.SCOMIncident | | | 0 | Public | True |
| View CI Health State | View the configuration item's health state | System.WorkItem.Incident.ViewHealthStateCommand.Task | Microsoft.SystemCenter.WorkItem.SCOMIncident | | | 0 | Public | True |