| | DisplayName | Description | ID | Parent | Accessibility | ElementId |
|---|
 | Clasificación de incidente | Lista de clasificaciones de incidentes | IncidentClassificationEnum | | Public | c47b4227-8365-db29-260c-95f004df428d |
| Resolución de incidente | Lista de resoluciones de incidentes | IncidentResolutionCategoryEnum | | Public | aa242705-8bc4-1a8e-363a-e19932bde0d1 |
| Origen de incidente | Lista de orígenes de incidentes | IncidentSourceEnum | | Public | 4d6a5e28-1739-2568-af9e-ca8b52318096 |
| Consola | El origen del incidente es la consola | IncidentSourceEnum.Console | IncidentSourceEnum | Public | b1da7106-de39-b0d8-357c-bed62a1e919d |
| Configuration Manager (DCM) | El origen del incidente es System Center Configuration Manager (Desired Configuration Management) | IncidentSourceEnum.DCM | IncidentSourceEnum | Public | a0cfcc38-2ce8-de69-da8a-132356b44ab6 |
| Correo electrónico | El origen del incidente es el correo electrónico | IncidentSourceEnum.Email | IncidentSourceEnum | Public | 950475e0-692f-6157-42ab-88ac041ac1eb |
| Teléfono | El origen del incidente es el teléfono | IncidentSourceEnum.Phone | IncidentSourceEnum | Public | 54028838-af28-3427-19f8-76ffe6fe8df1 |
| Portal | El origen del incidente es el portal de autoservicio de Service Manager | IncidentSourceEnum.Portal | IncidentSourceEnum | Public | d9da6b6a-464b-362d-1284-e847f73e9283 |
| Operations Manager | El origen del incidente es Operations Manager | IncidentSourceEnum.SCOM | IncidentSourceEnum | Public | 571fe641-7b0c-53e8-9538-15a33f6c2306 |
| Sistema | Sistema | IncidentSourceEnum.System | IncidentSourceEnum | Internal | 09a04c06-43fd-0aa3-bc29-257a2aae4146 |
| Estado de incidente | Lista de estados de incidentes | IncidentStatusEnum | | Public | a09327ab-0495-6356-9828-a687ed5bde29 |
| Activo | Activo | IncidentStatusEnum.Active | IncidentStatusEnum | Public | 4dee55b1-6892-9088-a28d-480294ba0301 |
| Pendiente | Pendiente | IncidentStatusEnum.Active.Pending | IncidentStatusEnum.Active | Public | 78afcb12-5b93-36d3-063d-23fcdee7692e |
| Cerrado | Cerrado | IncidentStatusEnum.Closed | IncidentStatusEnum | Internal | 06db71fb-ff59-a28f-552a-7e6d383e6879 |
| Resuelto | Resuelto | IncidentStatusEnum.Resolved | IncidentStatusEnum | Internal | b32a45e4-e329-0e95-0c07-c5b401a78fc1 |
| Cola de niveles de incidente | Listas de colas de niveles de incidentes | IncidentTierQueuesEnum | | Public | 7a6c5646-2bbf-109d-1777-63b147597d7c |
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