| DisplayName | Description | ID | Parent | Accessibility | ElementId |
| Eylem Günlüğü | Eylem günlüğü listesi | System.WorkItem.ActionLogEnum | | Public | 8619b1e8-0b63-ac10-1315-a64ab2454e92 |
| Gönderilen E-Posta | Gönderilen e-posta iletileri | System.WorkItem.ActionLogEnum.EmailSent | System.WorkItem.ActionLogEnum | Public | 3f5ce815-5d0e-bcfd-3ba6-cada00a9575c |
| Ekli Dosya | Ekli dosyalar | System.WorkItem.ActionLogEnum.FileAttached | System.WorkItem.ActionLogEnum | Public | d008a4be-3be4-3c16-590f-56892eee5cb8 |
| Silinen Ekli Dosya | Silinen ekli dosyalar | System.WorkItem.ActionLogEnum.FileDeleted | System.WorkItem.ActionLogEnum | Public | 8bf04c9e-2799-866c-5ef0-44e862d34465 |
| Atanan Kayıt | Atanan kayıt | System.WorkItem.ActionLogEnum.RecordAssigned | System.WorkItem.ActionLogEnum | Public | 38924d59-9384-732c-0970-b53870616076 |
| Kapatılan Olay | Kapatılan olay | System.WorkItem.ActionLogEnum.RecordClosed | System.WorkItem.ActionLogEnum | Public | 28a8e2e1-2210-0b6b-047f-eae316dc30ef |
| Gönderilen Kayıt | Gönderilen kayıt | System.WorkItem.ActionLogEnum.RecordDispatched | System.WorkItem.ActionLogEnum | Public | 0f48fa1f-0720-c295-0f05-e2424e5b8a4e |
| İlerletilen Kayıt | İlerletilen kayıt | System.WorkItem.ActionLogEnum.RecordEscalated | System.WorkItem.ActionLogEnum | Public | 4df88a15-a6d7-f8ae-4f89-a9d6f800300a |
| Açılan Kayıt | Açılan kayıt | System.WorkItem.ActionLogEnum.RecordOpened | System.WorkItem.ActionLogEnum | Public | 5fa1b630-890f-fafa-49e7-96cc53783bae |
| Etkinleştirilen Kayıt | Etkinleştirilen kayıt | System.WorkItem.ActionLogEnum.RecordReopened | System.WorkItem.ActionLogEnum | Public | b938a6cd-f3d8-e3b8-7b10-447de6bc194b |
| Çözümlenen Kayıt | Çözümlenen kayıt | System.WorkItem.ActionLogEnum.RecordResolved | System.WorkItem.ActionLogEnum | Public | 64bcde85-754f-799b-b6e2-c82f6cc6cba6 |
| Tamamlanan Anket | Tamamlanan anket | System.WorkItem.ActionLogEnum.SurveyCompleted | System.WorkItem.ActionLogEnum | Public | c14d5785-088e-b195-23a2-241fa2df1d7c |
| Çalışan Görev | Çalışan görevler | System.WorkItem.ActionLogEnum.TaskExecuted | System.WorkItem.ActionLogEnum | Public | eb12273c-4255-3f46-916e-75f1a74906d4 |
| Uygulanan Şablon | Uygulanan şablon | System.WorkItem.ActionLogEnum.TemplateApplied | System.WorkItem.ActionLogEnum | Public | 8ee4b466-066e-5b3c-f7d2-ef2a0257869a |
| Etki | Etki listesi | System.WorkItem.TroubleTicket.ImpactEnum | | Public | afe8026f-bfac-86a8-a2f8-130f2dca3d4a |
| Yüksek | Yüksek | System.WorkItem.TroubleTicket.ImpactEnum.High | System.WorkItem.TroubleTicket.ImpactEnum | Public | 57ad4fa2-ca7e-1295-c823-a2f8dd8ac7b6 |
| Düşük | Düşük | System.WorkItem.TroubleTicket.ImpactEnum.Low | System.WorkItem.TroubleTicket.ImpactEnum | Public | b3a6a137-06f4-1526-ab9f-f3dc5114fded |
| Orta | Orta | System.WorkItem.TroubleTicket.ImpactEnum.Medium | System.WorkItem.TroubleTicket.ImpactEnum | Public | f93abb06-b57f-cc9a-ad4b-f891ef4be0ba |
| Aciliyet | Aciliyet listesi | System.WorkItem.TroubleTicket.UrgencyEnum | | Public | d6070060-1ead-ba34-2d5e-49165f02736a |
| Yüksek | Yüksek | System.WorkItem.TroubleTicket.UrgencyEnum.High | System.WorkItem.TroubleTicket.UrgencyEnum | Public | ab9a8694-02f6-42bf-8c30-a7d1af8a3a28 |
| Düşük | Düşük | System.WorkItem.TroubleTicket.UrgencyEnum.Low | System.WorkItem.TroubleTicket.UrgencyEnum | Public | b21d173a-e928-2fbe-c853-7457d007dec1 |
| Orta | Orta | System.WorkItem.TroubleTicket.UrgencyEnum.Medium | System.WorkItem.TroubleTicket.UrgencyEnum | Public | 61494f61-860f-be40-bfdd-7a2def30ff7c |