| DisplayName | Description | ID | Parent | Accessibility | ElementId |
| Microsoft 365 monitoring | Monitors a tenant for Microsoft 365 | NiCE.Active.O365.O365.Enum.ServiceClassification.Office365 | System.ServiceManagement.ServiceClassification | Public | abf33091-d4c9-f1e4-0d44-8629248e0b82 |
| High | High Service Priority | NiCE.Active.O365.O365.Enum.ServicePriority.High | System.ServiceManagement.ServicePriority | Public | fa9ac87e-4f4b-41fe-2b42-78bb4e21ce98 |
| Low | Low Service Priority | NiCE.Active.O365.O365.Enum.ServicePriority.Low | System.ServiceManagement.ServicePriority | Public | 47fa92a8-f024-7ed8-06b3-4e96e827d30a |
| Normal | Normal Service Priority | NiCE.Active.O365.O365.Enum.ServicePriority.Normal | System.ServiceManagement.ServicePriority | Public | da204cb0-2d56-04a0-7b00-4aff5621ad39 |
| Running | The service status | NiCE.Active.O365.O365.Enum.ServiceStatus.Running | System.ServiceManagement.ServiceStatus | Public | ba87d007-b532-4eb8-74fc-9d1013b2c2d0 |