| DisplayName | Description | ID | Parent | Accessibility | ElementId |
![IncidentClassificationEnum.CIOverride](/images/EnumerationValue.png) | Configuration Data Problems | This list item groups the configuration data issues | IncidentClassificationEnum.CIOverride | IncidentClassificationEnum | Public | 5cf234fc-b718-85dd-a8b3-bdaa92d8e89c |
![IncidentClassificationEnum.Email](/images/EnumerationValue.png) | E-Mail Problems | This list groups the problems related to Outlook and Exchange | IncidentClassificationEnum.Email | IncidentClassificationEnum | Public | 27e10020-5cd7-146d-4329-16159477a8c4 |
![IncidentClassificationEnum.EnterpriseApplications](/images/EnumerationValue.png) | Enterprise Application Problems | This list item groups issues with enterprise applications | IncidentClassificationEnum.EnterpriseApplications | IncidentClassificationEnum | Public | 8a56f6df-dd32-864a-f4a7-625bcf36a594 |
![IncidentClassificationEnum.Hardware](/images/EnumerationValue.png) | Hardware Problems | This list item groups the hardware issues | IncidentClassificationEnum.Hardware | IncidentClassificationEnum | Public | 9c46171f-64a2-b33a-fbd3-d3ed9881cdf6 |
![IncidentClassificationEnum.Networking](/images/EnumerationValue.png) | Networking Problems | This list item groups the problems related to networking | IncidentClassificationEnum.Networking | IncidentClassificationEnum | Public | b66fe115-9fe8-f1dc-b963-4ce3a82d671e |
![IncidentClassificationEnum.Other](/images/EnumerationValue.png) | Other Problems | This list item groups other issues | IncidentClassificationEnum.Other | IncidentClassificationEnum | Public | e1480348-20aa-942c-4896-44dba726424f |
![IncidentClassificationEnum.Printing](/images/EnumerationValue.png) | Printing Problems | This list item groups the problems related to printers | IncidentClassificationEnum.Printing | IncidentClassificationEnum | Public | bf261f09-5fad-eea4-24ce-1da889cef381 |
![IncidentClassificationEnum.Software](/images/EnumerationValue.png) | Software Problems | This list item groups the software issues | IncidentClassificationEnum.Software | IncidentClassificationEnum | Public | 3929ce06-7494-d08e-5b89-564ed223c65a |
![IncidentResolutionCategoryEnum.Cancelled](/images/EnumerationValue.png) | Cancelled | Cancelled | IncidentResolutionCategoryEnum.Cancelled | IncidentResolutionCategoryEnum | Public | c72b161a-c065-f391-ab4d-5794308bd495 |
![IncidentResolutionCategoryEnum.FixedByAnalyst](/images/EnumerationValue.png) | Fixed by analyst | Fixed by analyst | IncidentResolutionCategoryEnum.FixedByAnalyst | IncidentResolutionCategoryEnum | Public | c5f6ada9-a0df-01d6-7087-6b8500ca6c2b |
![IncidentResolutionCategoryEnum.FixedByHigherTierSupport](/images/EnumerationValue.png) | Fixed by higher tier support | Fixed by higher tier support | IncidentResolutionCategoryEnum.FixedByHigherTierSupport | IncidentResolutionCategoryEnum | Public | 377c9f3c-12e7-d95f-b66b-9fc1c776e938 |
![IncidentResolutionCategoryEnum.WalkthroughKnowledgeArticle](/images/EnumerationValue.png) | Walk through knowledge article | Walk through knowledge article | IncidentResolutionCategoryEnum.WalkthroughKnowledgeArticle | IncidentResolutionCategoryEnum | Public | d5b5a27f-88d2-6846-d08f-7a56e3db6c11 |
![IncidentTierQueuesEnum.Tier1](/images/EnumerationValue.png) | Tier 1 | Tier 1 | IncidentTierQueuesEnum.Tier1 | IncidentTierQueuesEnum | Public | cd712f91-a26b-8ff8-133d-36f9f4b40d46 |
![IncidentTierQueuesEnum.Tier2](/images/EnumerationValue.png) | Tier 2 | Tier 2 | IncidentTierQueuesEnum.Tier2 | IncidentTierQueuesEnum | Public | df3896f5-3145-0546-4d25-e485de6765af |
![IncidentTierQueuesEnum.Tier3](/images/EnumerationValue.png) | Tier 3 | Tier 3 | IncidentTierQueuesEnum.Tier3 | IncidentTierQueuesEnum | Public | 7598539c-77f6-48f9-8a01-d2cc68a8623f |