| | DisplayName | Description | ID | Parent | Accessibility | ElementId |
|---|
 | Service Request | Service Request | Microsoft.EnterpriseManagement.ServiceManager.ManagementPack.Solution.ServiceRequest | Microsoft.EnterpriseManagement.ServiceManager.ManagementPack.Solution | Public | f396fb5a-36c9-cfdd-aca4-660b33a4a31c |
| Content | Content | ServiceRequestAreaEnum.Content | ServiceRequestAreaEnum | Public | defb6baf-8291-7d62-c2e6-68ce80485d80 |
| Extranet | Extranet | ServiceRequestAreaEnum.Content.Extranet | ServiceRequestAreaEnum.Content | Public | fb3d8743-a1c4-c4a2-05a6-2000ec1b8acb |
| Intranet | Intranet | ServiceRequestAreaEnum.Content.Intranet | ServiceRequestAreaEnum.Content | Public | 3a049a88-9867-1f8b-749a-9e3b07826de0 |
| Knowledge | Knowledge | ServiceRequestAreaEnum.Content.Knowledge | ServiceRequestAreaEnum.Content | Public | 37f56097-c2d7-b006-dd66-e65e11d6dcd2 |
| Other | Other | ServiceRequestAreaEnum.Content.Other | ServiceRequestAreaEnum.Content | Public | c03109d8-5c0c-8052-cf58-c9315ae9982a |
| Directory | Directory | ServiceRequestAreaEnum.Directory | ServiceRequestAreaEnum | Public | b69a3387-5ffd-e6f8-f343-ac8da2343687 |
| Account Management | Account Management | ServiceRequestAreaEnum.Directory.AccountManagement | ServiceRequestAreaEnum.Directory | Public | 5e2acc80-e351-1290-9f6a-0305effae839 |
| Other | Other | ServiceRequestAreaEnum.Directory.Other | ServiceRequestAreaEnum.Directory | Public | 275de5f0-8318-c382-690f-753d8cc230d9 |
| OU Management | OU Management | ServiceRequestAreaEnum.Directory.OUManagement | ServiceRequestAreaEnum.Directory | Public | 486afd4c-394f-6083-9cd2-2dfb4e3a9338 |
| Facilities | Facilities | ServiceRequestAreaEnum.Facilities | ServiceRequestAreaEnum | Public | e332182f-c88e-2fd1-aa4d-64d6efba5c6d |
| Other | Other | ServiceRequestAreaEnum.Facilities.Other | ServiceRequestAreaEnum.Facilities | Public | 93a6352d-757d-ee0a-7e19-1b7be577725b |
| Power | Power | ServiceRequestAreaEnum.Facilities.Power | ServiceRequestAreaEnum.Facilities | Public | fdbd371d-6966-05d5-c80d-14cd0bdaff85 |
| File | File | ServiceRequestAreaEnum.File | ServiceRequestAreaEnum | Public | 0ad08325-0c3d-f201-74da-3263594d38c4 |
| Disk Volumes and DFS | Disk Volumes and DFS | ServiceRequestAreaEnum.File.DiskVolumesAndDFS | ServiceRequestAreaEnum.File | Public | c8c36f40-8560-a38f-4dd5-3e18acd2e929 |
| Other | Other | ServiceRequestAreaEnum.File.Other | ServiceRequestAreaEnum.File | Public | 21cc3262-54f2-0f09-dae1-8283447ed8ba |
| Restore File | Restore File | ServiceRequestAreaEnum.File.RestoreFile | ServiceRequestAreaEnum.File | Public | acc28d76-46a7-65a0-d398-c13dfd38d9ab |
| Shares | Shares | ServiceRequestAreaEnum.File.Shares | ServiceRequestAreaEnum.File | Public | 09153b6c-ce8b-8bbe-613a-7a20c4813538 |
| Hardware | Hardware | ServiceRequestAreaEnum.Hardware | ServiceRequestAreaEnum | Public | a2ed2169-e33f-da52-9295-bb737a5d2348 |
| Client | Client | ServiceRequestAreaEnum.Hardware.Client | ServiceRequestAreaEnum.Hardware | Public | c31de0fa-04c2-0f60-5fe2-e287ccbd047b |
| Components | Components | ServiceRequestAreaEnum.Hardware.Components | ServiceRequestAreaEnum.Hardware | Public | 23e9b7f0-fb2b-821b-beac-945569707fe2 |
| Network | Network | ServiceRequestAreaEnum.Hardware.Network | ServiceRequestAreaEnum.Hardware | Public | 85cfbae1-4628-c9ac-28f7-b25f55630132 |
| Other | Other | ServiceRequestAreaEnum.Hardware.Other | ServiceRequestAreaEnum.Hardware | Public | 4c85dee1-f81a-336a-fa93-2db9ddfae13e |
| Server | Server | ServiceRequestAreaEnum.Hardware.Server | ServiceRequestAreaEnum.Hardware | Public | c0167d93-69e3-669b-264c-857e1ad82e51 |
| Storage | Storage | ServiceRequestAreaEnum.Hardware.Storage | ServiceRequestAreaEnum.Hardware | Public | 1ac9e453-c457-fc50-cf98-c6081030cabb |
| Infrastructure | Infrastructure | ServiceRequestAreaEnum.Infrastructure | ServiceRequestAreaEnum | Public | 3c5e6037-b057-5745-4d89-e95f67d3236b |
| Backups | Backups | ServiceRequestAreaEnum.Infrastructure.Backups | ServiceRequestAreaEnum.Infrastructure | Public | 25fdd858-e5d5-b342-bb80-66280cf76414 |
| Monitoring | Monitoring | ServiceRequestAreaEnum.Infrastructure.Monitoring | ServiceRequestAreaEnum.Infrastructure | Public | 7a7a7f00-97b0-7f75-c43a-8bb7e475c581 |
| Name Resolution | Name Resolution | ServiceRequestAreaEnum.Infrastructure.NameResolution | ServiceRequestAreaEnum.Infrastructure | Public | 86f5aa89-5f42-fb80-3838-cdea69850a79 |
| Network Connectivity | Network Connectivity | ServiceRequestAreaEnum.Infrastructure.NetworkConnectivity | ServiceRequestAreaEnum.Infrastructure | Public | 4560320b-98f0-9ce3-a057-4b8ed5624ba8 |
| Other | Other | ServiceRequestAreaEnum.Infrastructure.Other | ServiceRequestAreaEnum.Infrastructure | Public | d2a67314-6d99-822e-edf2-dd4b37fbcaaf |
| Proxy or Firewall | Proxy or Firewall | ServiceRequestAreaEnum.Infrastructure.ProxyOrFirewall | ServiceRequestAreaEnum.Infrastructure | Public | db1943a1-c257-a4c0-7ff5-8aa1c8b6b609 |
| Remote Access | Remote Access | ServiceRequestAreaEnum.Infrastructure.RemoteAccess | ServiceRequestAreaEnum.Infrastructure | Public | d1440b3a-65d5-b61b-80ee-a26b608e11ba |
| Server Services | Server Services | ServiceRequestAreaEnum.Infrastructure.ServerServices | ServiceRequestAreaEnum.Infrastructure | Public | d1bc0c04-cfa4-b3e6-b75f-e613bb512055 |
| Telephony | Telephony | ServiceRequestAreaEnum.Infrastructure.Telephony | ServiceRequestAreaEnum.Infrastructure | Public | 3c10384d-da8d-685b-17a8-adb16cc6aef9 |
| Messaging | Messaging | ServiceRequestAreaEnum.Messaging | ServiceRequestAreaEnum | Public | 78be9804-febf-e164-b62e-4b5bd87055f6 |
| Client | Client | ServiceRequestAreaEnum.Messaging.Client | ServiceRequestAreaEnum.Messaging | Public | 653eee38-b278-8546-0731-1ed56fbb08a8 |
| Other | Other | ServiceRequestAreaEnum.Messaging.Other | ServiceRequestAreaEnum.Messaging | Public | b668438f-8903-28a4-84dd-118baed60ff5 |
| Server | Server | ServiceRequestAreaEnum.Messaging.Server | ServiceRequestAreaEnum.Messaging | Public | 308ba500-b09c-3d1c-8448-de8c5896d37b |
| Operations | Operations | ServiceRequestAreaEnum.Operations | ServiceRequestAreaEnum | Public | 58113904-cd9b-c3b0-6af4-5f371b269482 |
| Documentation | Documentation | ServiceRequestAreaEnum.Operations.Documentation | ServiceRequestAreaEnum.Operations | Public | 0fffb8a2-cce2-407e-10c9-a988aa4bcad1 |
| Management | Management | ServiceRequestAreaEnum.Operations.Management | ServiceRequestAreaEnum.Operations | Public | 9706cf37-8eff-d949-a94a-92ffed899810 |
| Other | Other | ServiceRequestAreaEnum.Operations.Other | ServiceRequestAreaEnum.Operations | Public | d223e3c0-bcc5-395c-94aa-73838db8399e |
| Process | Process | ServiceRequestAreaEnum.Operations.Process | ServiceRequestAreaEnum.Operations | Public | 8b2b2c95-002b-8cf5-7596-8815f6c9b53a |
| Other | Other | ServiceRequestAreaEnum.Other | ServiceRequestAreaEnum | Public | d599b332-c9ed-d04c-710c-6354345f6246 |
| Security | Security | ServiceRequestAreaEnum.Security | ServiceRequestAreaEnum | Public | 8d8fb939-7174-7bb9-b7c4-58bb0e228f5a |
| Access Control | Access Control | ServiceRequestAreaEnum.Security.AccessControl | ServiceRequestAreaEnum.Security | Public | d8655b75-8e8e-d3f4-f974-884b31af53e5 |
| Account Management | Account Management | ServiceRequestAreaEnum.Security.AccountManagement | ServiceRequestAreaEnum.Security | Public | 64841df1-ac2b-16dd-cc8c-9a229d11fbe7 |
| Information | Information | ServiceRequestAreaEnum.Security.Information | ServiceRequestAreaEnum.Security | Public | 05b288a9-0899-5d36-17a4-a6a9d96fcab4 |
| Other | Other | ServiceRequestAreaEnum.Security.Other | ServiceRequestAreaEnum.Security | Public | 00f04276-23b7-e12c-5e82-1d2d5e292056 |
| Physical | Physical | ServiceRequestAreaEnum.Security.Physical | ServiceRequestAreaEnum.Security | Public | 5b8feea3-f814-4d3d-9caa-e94401d870b6 |
| Software | Software | ServiceRequestAreaEnum.Software | ServiceRequestAreaEnum | Public | bc424d1d-8f2b-8c66-ba7c-7736588f059f |
| Application | Application | ServiceRequestAreaEnum.Software.Application | ServiceRequestAreaEnum.Software | Public | 97a972f8-c5c6-79c9-c507-83582fa4df1c |
| Configuration | Configuration | ServiceRequestAreaEnum.Software.Configuration | ServiceRequestAreaEnum.Software | Public | 3400a8b7-b2fe-a0ac-51fa-29246ed00ff3 |
| Driver | Driver | ServiceRequestAreaEnum.Software.Driver | ServiceRequestAreaEnum.Software | Public | aba6b3fc-45cb-e408-f7de-b5b6638b5e34 |
| Firmware | Firmware | ServiceRequestAreaEnum.Software.Firmware | ServiceRequestAreaEnum.Software | Public | 8fe17a43-01a8-00df-b582-e73c73a12d12 |
| Installation | Installation | ServiceRequestAreaEnum.Software.Installation | ServiceRequestAreaEnum.Software | Public | 8bc0c1ae-00fe-f764-a124-4c1ccb6a22ef |
| Licenses | Licenses | ServiceRequestAreaEnum.Software.Licenses | ServiceRequestAreaEnum.Software | Public | b58aa6f0-7053-f4bb-f029-ab9084387a43 |
| Operating System | Operating System | ServiceRequestAreaEnum.Software.OperatingSystem | ServiceRequestAreaEnum.Software | Public | 34ff7bbd-dce8-29dd-1127-169df3784437 |
| Other | Other | ServiceRequestAreaEnum.Software.Other | ServiceRequestAreaEnum.Software | Public | f2256d85-2640-29a4-e64f-116588cacf8f |
| Patch | Patch | ServiceRequestAreaEnum.Software.Patch | ServiceRequestAreaEnum.Software | Public | 63b2fd33-e6be-c47c-f409-246f00a68556 |
| Cancelled | Cancelled | ServiceRequestImplementationResultsEnum.Canceled | ServiceRequestImplementationResultsEnum | Public | e8863e3a-1ac3-159e-1cf6-d9d9638ffb9a |
| Failed | Failed | ServiceRequestImplementationResultsEnum.Failed | ServiceRequestImplementationResultsEnum | Public | 3dd522f4-92ec-689a-ae0e-db78fe95e3ad |
| Implemented With Issues | Implemented with issues | ServiceRequestImplementationResultsEnum.ImplementedWithIssues | ServiceRequestImplementationResultsEnum | Public | 6af5f8c2-ed77-cb69-26af-d66c1e62e720 |
| Partially Implemented | Partially Implemented | ServiceRequestImplementationResultsEnum.PartiallyImplemented | ServiceRequestImplementationResultsEnum | Public | 076d31df-12e6-7213-d9e0-791b8184b79c |
| Rejected | Rejected | ServiceRequestImplementationResultsEnum.Rejected | ServiceRequestImplementationResultsEnum | Public | b6fc74cc-a408-99a5-f53b-806b7eb1d161 |
| Successfully Implemented | Successfully Implemented | ServiceRequestImplementationResultsEnum.SuccessfullyImplemented | ServiceRequestImplementationResultsEnum | Public | d84df223-cc9f-b503-d1d4-824d225d2722 |
| Unauthorized | Unauthorized | ServiceRequestImplementationResultsEnum.Unauthorized | ServiceRequestImplementationResultsEnum | Public | c12070fa-a1b9-9820-e40a-ba5d7f584f8f |
| High | High | ServiceRequestPriorityEnum.High | ServiceRequestPriorityEnum | Public | 536beaf3-62a8-5dd0-248a-39c2bf86d3bc |
| Immediate | Immediate | ServiceRequestPriorityEnum.Immediate | ServiceRequestPriorityEnum | Public | d0a0fadd-7f17-c0a2-cb2f-00e15c51282c |
| Low | Low | ServiceRequestPriorityEnum.Low | ServiceRequestPriorityEnum | Public | 1e070214-693f-4a19-82bb-b88ee6362d98 |
| Medium | Medium | ServiceRequestPriorityEnum.Medium | ServiceRequestPriorityEnum | Public | dd43a3a8-c640-2146-85a4-77978e3bb375 |
| Email | Email | ServiceRequestSourceEnum.Email | ServiceRequestSourceEnum | Public | b08ab652-8aff-3244-fe57-19bcd9dd3e23 |
| Other | Other | ServiceRequestSourceEnum.Other | ServiceRequestSourceEnum | Public | 57e11419-ac27-a6fa-97f1-0ec2a9722807 |
| Portal | Portal | ServiceRequestSourceEnum.Portal | ServiceRequestSourceEnum | Public | e98657b3-2e82-9eda-ab3d-7cbb8dec8f01 |
| High | High | ServiceRequestUrgencyEnum.High | ServiceRequestUrgencyEnum | Public | 530ee945-9d39-8801-52aa-b910694e0254 |
| Immediate | Immediate | ServiceRequestUrgencyEnum.Immediate | ServiceRequestUrgencyEnum | Public | cf01467e-5f6d-a521-867b-7ab453261171 |
| Low | Low | ServiceRequestUrgencyEnum.Low | ServiceRequestUrgencyEnum | Public | b02d9277-a9fe-86f1-e95e-0ba8cd4fd075 |
| Medium | Medium | ServiceRequestUrgencyEnum.Medium | ServiceRequestUrgencyEnum | Public | c3945d25-5f43-36c4-c1c9-2d6da1912d07 |
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