All Folders in ServiceManager.WorkItem.Library Management Pack

 DisplayNameDescriptionIDParentFolderAccessibility
ServiceManager.Console.WorkItemWork ItemsManagement of incidents, problems, change requests and activitiesServiceManager.Console.WorkItemServiceManager.Console.RootFolderPublic
ServiceManager.Console.WorkItem.RootWork ItemsWork ItemsServiceManager.Console.WorkItem.RootServiceManager.Console.WorkItemPublic