| DisplayName | Description | ID | ImageID |
| Service Request fulfillment | Service Request fulfillment | ServiceManager.ServiceRequest.Library.Folder.ServiceRequest | ServiceManager.ServiceRequest.Library.Image.ServiceRequest_16 |
| Tildel til analytiker | Tildel til analytiker | ServiceManager.ServiceRequest.Library.Task.AssignToAnalyst | ServiceManager.ServiceRequest.Library.Image.AssignedToMe_16 |
| Tildel til mig | Tildel til mig | ServiceManager.ServiceRequest.Library.Task.AssignToMe | ServiceManager.ServiceRequest.Library.Image.AssignedToMe_16 |
| Annuller | Annullerer Service Request og alle ikke-fuldførte aktiviteter | ServiceManager.ServiceRequest.Library.Task.Cancel | ServiceManager.ServiceRequest.Library.Image.Canceled_16 |
| Luk | Lukker Service Request | ServiceManager.ServiceRequest.Library.Task.Close | ServiceManager.ServiceRequest.Library.Image.Closed_16 |
| Fuldført | Fuldfør Service Request | ServiceManager.ServiceRequest.Library.Task.Completed | ServiceManager.ServiceRequest.Library.Image.Completed_16 |
| Konfigurer Workflow-regler | Til at vise eller konfigurere egenskaberne og reglerne | ServiceManager.ServiceRequest.Library.Task.Configure | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Image.Properties |
| Opret Service Request | Opret en Service Request | ServiceManager.ServiceRequest.Library.Task.Create | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Image.New |
| Opret Service Request fra skabelon | Opret en Service Request | ServiceManager.ServiceRequest.Library.Task.CreateFromTemplate | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Image.New |
| Opret Incidentsag | Opretter en incident, som sammenkædes med det aktuelle element | ServiceManager.ServiceRequest.Library.Task.CreateIncident | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Image.New |
| Opret relateret Service Request | Opretter en Service Request, som sammenkædes med det aktuelle element | ServiceManager.ServiceRequest.Library.Task.CreateSRFromCI | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Image.New |
| Sæt på hold | Sætter Service Request på hold | ServiceManager.ServiceRequest.Library.Task.PutOnHold | ServiceManager.ServiceRequest.Library.Image.OnHold_16 |
| Genoptag | Genoptager Service Request og alle ikke-fuldførte aktiviteter | ServiceManager.ServiceRequest.Library.Task.Resume | ServiceManager.ServiceRequest.Library.Image.Active_16 |
| Egenskaber | Til at vise eller konfigurere egenskaberne og reglerne | ServiceManager.ServiceRequest.Library.Task.Settings | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Image.Properties |
| Alle åbne Service Requests | Alle åbne Service Requests | ServiceManager.ServiceRequest.Library.View.AllOpen | ServiceManager.ServiceRequest.Library.Image.Opened_16 |
| Tildelt til mig | Tildelt til mig | ServiceManager.ServiceRequest.Library.View.AssignedToMe | ServiceManager.ServiceRequest.Library.Image.AssignedToMe_16 |
| Annullerede Service Requests | Annullerede Service Requests | ServiceManager.ServiceRequest.Library.View.Canceled | ServiceManager.ServiceRequest.Library.Image.Canceled_16 |
| Lukkede Service Requests | Lukkede Service Requests | ServiceManager.ServiceRequest.Library.View.Closed | ServiceManager.ServiceRequest.Library.Image.Closed_16 |
| Fuldførte Service Requests | Fuldførte Service Requests | ServiceManager.ServiceRequest.Library.View.Completed | ServiceManager.ServiceRequest.Library.Image.Completed_16 |
| Mislykkede Service Requests | Mislykkede Service Requests | ServiceManager.ServiceRequest.Library.View.Failed | ServiceManager.ServiceRequest.Library.Image.Failed_16 |
| Service Requests med overholdt Service Level-brud | Service Requests med overholdt Service Level-brud | ServiceManager.ServiceRequest.Library.View.SLABreached | ServiceManager.ServiceRequest.Library.Image.Failed_16 |
| Service Requests med overholdt Service Level-advarsel | Service Requests med overholdt Service Level-advarsel | ServiceManager.ServiceRequest.Library.View.SLAWarning | ServiceManager.ServiceRequest.Library.Image.Opened_16 |
| Indstillinger for Service Request | Indstillinger for Service Requests, f.eks. id-præfiks og vedhæftede filer | System.GlobalSetting.ServiceRequestSettings | ServiceManager.ServiceRequest.Library.Image.Settings_16 |
| Konfiguration af Workflow for incidents for Service Request | Konfigurerer Workflows for incidents for Service Request | System.WorkItem.ServiceRequest.WorkflowTarget | ServiceManager.ServiceRequest.Library.Image.Settings_16 |
| System.WorkItem.ServiceRequest | | System.WorkItem.ServiceRequest | ServiceManager.ServiceRequest.Library.Image.ServiceRequest_16 |