| DisplayName | Description | ID | ImageID |
![ServiceManager.Console.IncidentManagement.TierQueues.Folder](/images/ImageReference.png) | Incident Support Group | Contains Incident Management support group views | ServiceManager.Console.IncidentManagement.TierQueues.Folder | Wunderbar_IncidentManagement_24 |
![System.WorkItem.Incident.Active.Unassigned.View](/images/ImageReference.png) | All Open Unassigned Incidents | Lists all open unassigned incidents | System.WorkItem.Incident.Active.Unassigned.View | IncidentMgmt_AllOpenUnassignedIncidents_32 |
![System.WorkItem.Incident.Active.View](/images/ImageReference.png) | All Open Incidents | Lists all open incidents | System.WorkItem.Incident.Active.View | IncidentMgmt_AllActiveIncidents_32 |
![System.WorkItem.Incident.AllIncidents.View](/images/ImageReference.png) | All Incidents | Lists all incidents | System.WorkItem.Incident.AllIncidents.View | IncidentMgmt_AllIncidents_32 |
![System.WorkItem.Incident.AssignedToMe.View](/images/ImageReference.png) | My Incidents | Lists all incidents assigned to me | System.WorkItem.Incident.AssignedToMe.View | IncidentMgmt_IncidentsAssignedToMe_32 |
![System.WorkItem.Incident.DCM.View](/images/ImageReference.png) | All Open Desired Configuration Management Incidents | Lists all open Desired Configuration Management incidents | System.WorkItem.Incident.DCM.View | IncidentMgmt_AllOpenDCMIncidents_32 |
![System.WorkItem.Incident.Email.View](/images/ImageReference.png) | All Open E-Mail Incidents | Lists all open e-mail incidents | System.WorkItem.Incident.Email.View | IncidentMgmt_AllOpenEmailIncidents_32 |
![System.WorkItem.Incident.Escalated.View](/images/ImageReference.png) | Escalated Incidents | Lists all escalated incidents | System.WorkItem.Incident.Escalated.View | IncidentMgmt_EscalatedIncident_32 |
![System.WorkItem.Incident.OverDue.View](/images/ImageReference.png) | Overdue Incidents | Lists all overdue incidents | System.WorkItem.Incident.OverDue.View | IncidentMgmt_ActiveIncidentOverdue_32 |
![System.WorkItem.Incident.Pending.View](/images/ImageReference.png) | Pending Incidents | Lists all pending incidents | System.WorkItem.Incident.Pending.View | IncidentMgmt_PendingIncident_32 |
![System.WorkItem.Incident.Portal.View](/images/ImageReference.png) | All Open Portal Incidents | Lists all open portal incidents | System.WorkItem.Incident.Portal.View | IncidentMgmt_AllOpenPortalIncidents_32 |
![System.WorkItem.Incident.Queue.Tier1.Unassigned.View](/images/ImageReference.png) | Tier 1 Open Incidents (unassigned) | Lists tier 1 open unassigned incidents | System.WorkItem.Incident.Queue.Tier1.Unassigned.View | IncidentMgmt_Tier1UnassignedIncidents_32 |
![System.WorkItem.Incident.Queue.Tier1.View](/images/ImageReference.png) | All Tier 1 Open Incidents | Lists all tier 1 open incidents | System.WorkItem.Incident.Queue.Tier1.View | IncidentMgmt_AllTier1OpenIncidents_32 |
![System.WorkItem.Incident.Queue.Tier2.Unassigned.View](/images/ImageReference.png) | Tier 2 Open Incidents (unassigned) | Lists tier 2 open unassigned incidents | System.WorkItem.Incident.Queue.Tier2.Unassigned.View | IncidentMgmt_Tier2UnassignedIncidents_32 |
![System.WorkItem.Incident.Queue.Tier2.View](/images/ImageReference.png) | All Tier 2 Open Incidents | Lists all tier 2 open incidents | System.WorkItem.Incident.Queue.Tier2.View | IncidentMgmt_AllTier2OpenIncidents_32 |
![System.WorkItem.Incident.Queue.Tier3.Unassigned.View](/images/ImageReference.png) | Tier 3 Open Incidents (unassigned) | Lists tier 3 open unassigned incidents | System.WorkItem.Incident.Queue.Tier3.Unassigned.View | IncidentMgmt_Tier3UnassignedIncidents_32 |
![System.WorkItem.Incident.Queue.Tier3.View](/images/ImageReference.png) | All Tier 3 Open Incidents | Lists all tier 3 open incidents | System.WorkItem.Incident.Queue.Tier3.View | IncidentMgmt_AllTier3OpenIncidents_32 |
![System.WorkItem.Incident.SCOM.View](/images/ImageReference.png) | All Open Operations Manager Incidents | Lists all open Operations Manager-generated incidents | System.WorkItem.Incident.SCOM.View | IncidentMgmt_AllOpenOMIncidents_32 |