| DisplayName | Description | ID | ImageID |
| Knowledge | Knowledge articles | ServiceManager.Console.KnowledgeManagement.Root | Knowledge32x32 |
| Properties | View or configure the properties and rules | ServiceManager.KnowledgeManagement.Library.Task.Settings | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Image.Properties |
| Knowledge Management Settings | Settings for Knowledge, such as ID prefix | System.GlobalSetting.KnowledgeSettings | Administration_KnowledgeManagementSettings_16 |
| Search for Knowledge Articles | Search for knowledge articles that can be linked to the work item | System.Knowledge.Article.LinkTo.Task | Generic_SearchLinkKnowledge_16 |
| Create Knowledge Article | Create a knowledge article | System.Knowledge.Article.New.Task | Generic_CreateKnowledge_16 |