| DisplayName | Description | ID | ImageID |
![ServiceManager.ServiceRequest.Library.Folder.ServiceRequest](/images/ImageReference.png) | Service Request Fulfillment | Service Request Fulfillment | ServiceManager.ServiceRequest.Library.Folder.ServiceRequest | ServiceManager.ServiceRequest.Library.Image.ServiceRequest_16 |
![ServiceManager.ServiceRequest.Library.Task.AssignToAnalyst](/images/ImageReference.png) | Assign To Analyst | Assign To Analyst | ServiceManager.ServiceRequest.Library.Task.AssignToAnalyst | ServiceManager.ServiceRequest.Library.Image.AssignedToMe_16 |
![ServiceManager.ServiceRequest.Library.Task.AssignToMe](/images/ImageReference.png) | Assign To Me | Assign To Me | ServiceManager.ServiceRequest.Library.Task.AssignToMe | ServiceManager.ServiceRequest.Library.Image.AssignedToMe_16 |
![ServiceManager.ServiceRequest.Library.Task.Cancel](/images/ImageReference.png) | Cancel | Cancel the service request and all incomplete activities | ServiceManager.ServiceRequest.Library.Task.Cancel | ServiceManager.ServiceRequest.Library.Image.Canceled_16 |
![ServiceManager.ServiceRequest.Library.Task.Close](/images/ImageReference.png) | Close | Close the service request | ServiceManager.ServiceRequest.Library.Task.Close | ServiceManager.ServiceRequest.Library.Image.Closed_16 |
![ServiceManager.ServiceRequest.Library.Task.Completed](/images/ImageReference.png) | Complete | Complete service request | ServiceManager.ServiceRequest.Library.Task.Completed | ServiceManager.ServiceRequest.Library.Image.Completed_16 |
![ServiceManager.ServiceRequest.Library.Task.Configure](/images/ImageReference.png) | Configure Workflow Rules | View or configure the properties and rules | ServiceManager.ServiceRequest.Library.Task.Configure | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Image.Properties |
![ServiceManager.ServiceRequest.Library.Task.Create](/images/ImageReference.png) | Create Service Request | Create a service request | ServiceManager.ServiceRequest.Library.Task.Create | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Image.New |
![ServiceManager.ServiceRequest.Library.Task.CreateFromTemplate](/images/ImageReference.png) | Create Service Request from Template | Create a service request | ServiceManager.ServiceRequest.Library.Task.CreateFromTemplate | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Image.New |
![ServiceManager.ServiceRequest.Library.Task.CreateIncident](/images/ImageReference.png) | Create Incident | Creates an Incident with the current item linked | ServiceManager.ServiceRequest.Library.Task.CreateIncident | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Image.New |
![ServiceManager.ServiceRequest.Library.Task.CreateSRFromCI](/images/ImageReference.png) | Create Related Service Request | Create a service request linked to the current item | ServiceManager.ServiceRequest.Library.Task.CreateSRFromCI | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Image.New |
![ServiceManager.ServiceRequest.Library.Task.PutOnHold](/images/ImageReference.png) | Put On Hold | Puts the service request on hold | ServiceManager.ServiceRequest.Library.Task.PutOnHold | ServiceManager.ServiceRequest.Library.Image.OnHold_16 |
![ServiceManager.ServiceRequest.Library.Task.Resume](/images/ImageReference.png) | Resume | Resume service request and all incomplete activities | ServiceManager.ServiceRequest.Library.Task.Resume | ServiceManager.ServiceRequest.Library.Image.Active_16 |
![ServiceManager.ServiceRequest.Library.Task.Settings](/images/ImageReference.png) | Properties | View or configure the properties and rules | ServiceManager.ServiceRequest.Library.Task.Settings | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Image.Properties |
![ServiceManager.ServiceRequest.Library.View.AllOpen](/images/ImageReference.png) | All Open Service Requests | All Open Service Requests | ServiceManager.ServiceRequest.Library.View.AllOpen | ServiceManager.ServiceRequest.Library.Image.Opened_16 |
![ServiceManager.ServiceRequest.Library.View.AssignedToMe](/images/ImageReference.png) | Assigned To Me | Assigned To Me | ServiceManager.ServiceRequest.Library.View.AssignedToMe | ServiceManager.ServiceRequest.Library.Image.AssignedToMe_16 |
![ServiceManager.ServiceRequest.Library.View.Canceled](/images/ImageReference.png) | Cancelled Service Requests | Cancelled Service Requests | ServiceManager.ServiceRequest.Library.View.Canceled | ServiceManager.ServiceRequest.Library.Image.Canceled_16 |
![ServiceManager.ServiceRequest.Library.View.Closed](/images/ImageReference.png) | Closed Service Requests | Closed Service Requests | ServiceManager.ServiceRequest.Library.View.Closed | ServiceManager.ServiceRequest.Library.Image.Closed_16 |
![ServiceManager.ServiceRequest.Library.View.Completed](/images/ImageReference.png) | Completed Service Requests | Completed Service Requests | ServiceManager.ServiceRequest.Library.View.Completed | ServiceManager.ServiceRequest.Library.Image.Completed_16 |
![ServiceManager.ServiceRequest.Library.View.Failed](/images/ImageReference.png) | Failed Service Requests | Failed Service Requests | ServiceManager.ServiceRequest.Library.View.Failed | ServiceManager.ServiceRequest.Library.Image.Failed_16 |
![ServiceManager.ServiceRequest.Library.View.SLABreached](/images/ImageReference.png) | Service Requests with Service Level Breached | Service Requests with Service Level Breached | ServiceManager.ServiceRequest.Library.View.SLABreached | ServiceManager.ServiceRequest.Library.Image.Failed_16 |
![ServiceManager.ServiceRequest.Library.View.SLAWarning](/images/ImageReference.png) | Service Requests with Service Level Warning | Service Requests with Service Level Warning | ServiceManager.ServiceRequest.Library.View.SLAWarning | ServiceManager.ServiceRequest.Library.Image.Opened_16 |
![System.GlobalSetting.ServiceRequestSettings](/images/ImageReference.png) | Service Request Settings | Settings for service requests, such as ID prefix and file attachments | System.GlobalSetting.ServiceRequestSettings | ServiceManager.ServiceRequest.Library.Image.Settings_16 |
![System.WorkItem.ServiceRequest.WorkflowTarget](/images/ImageReference.png) | Service Request Event Workflow Configuration | Configure workflows for service request events | System.WorkItem.ServiceRequest.WorkflowTarget | ServiceManager.ServiceRequest.Library.Image.Settings_16 |
![System.WorkItem.ServiceRequest](/images/ImageReference.png) | System.WorkItem.ServiceRequest | | System.WorkItem.ServiceRequest | ServiceManager.ServiceRequest.Library.Image.ServiceRequest_16 |