| DisplayName | Description | ID | Target | Type | Accessibility | Visible |
| 所有未結案的服務要求 | 所有未結案的服務要求 | ServiceManager.ServiceRequest.Library.View.AllOpen | System.WorkItem.ServiceRequest | GridViewType | Public | True |
| 指派給我 | 指派給我 | ServiceManager.ServiceRequest.Library.View.AssignedToMe | System.WorkItem.ServiceRequest | GridViewType | Public | True |
| 已取消的服務要求 | 已取消的服務要求 | ServiceManager.ServiceRequest.Library.View.Canceled | System.WorkItem.ServiceRequest | GridViewType | Public | True |
| 已結案的服務要求 | 已結案的服務要求 | ServiceManager.ServiceRequest.Library.View.Closed | System.WorkItem.ServiceRequest | GridViewType | Public | True |
| 已完成的服務要求 | 已完成的服務要求 | ServiceManager.ServiceRequest.Library.View.Completed | System.WorkItem.ServiceRequest | GridViewType | Public | True |
| 失敗的服務要求 | 失敗的服務要求 | ServiceManager.ServiceRequest.Library.View.Failed | System.WorkItem.ServiceRequest | GridViewType | Public | True |
| 違反服務等級的服務要求 | 違反服務等級的服務要求 | ServiceManager.ServiceRequest.Library.View.SLABreached | System.WorkItem.ServiceRequest | GridViewType | Public | True |
| 具有服務等級警告的服務要求 | 具有服務等級警告的服務要求 | ServiceManager.ServiceRequest.Library.View.SLAWarning | System.WorkItem.ServiceRequest | GridViewType | Public | True |