Knowledge Article: ID B00000067: Multiple Chassis Cooling Device failures

Description

Multiple fan modules have failed.

Causes

For proper cooling of the system, all fans must work properly. There might not be any backup fans for redundancy.

Implications

The fans help keep the temperature constant. If the fan or fans are not working, the enclosure temperature can rise. If the enclosure temperature keeps rising, the system might shut down.

Resolutions

Look in the event log to determine which fan modules have failed and replace those fan modules.

Additional information

To find additional troubleshooting help, visit the "IBM Support & downloads" Web site, select "BladeCenter" for "Browse products for support" panel. At "Support & downloads quick start" page, select your product for "Choose your products", and "Troubleshooting" for "Choose your page", then select "View your page" for "See your results". To narrow the results, search with keywords that are related to this article, such as "fail", "Chassis", etc. in the "Search support" field at the right panel.

To download the latest firmware, visit the same "IBM BladeCenter Support" Web site, select "Download" for "Task", and then select "Product Family", "Machine Type", "Model" and "Operating system" of interest (from the pull-down lists). You can refine the search by selecting the category of the download of your interest from the "Refine results" list.

To find the replacement part number (or the FRU number) for the component replacement, visit the "BladeCenter and System x Product Information - Servers" Web site, select your product from "IBM BladeCenter products" table. Then select "System service parts listing" for your product.