Knowledge Article: ID B00022008: Primary MM Ethernet port 0 failed.

Description

Ethernet port 0 on the primary advanced management module has failed.

Causes

The primary management module performs the built-in self test (BIST) that checks Ethernet port 0. If the BIST detects an error with the Ethernet port, the test fails.

Implications

The failure generates this event.

Resolutions

Perform these steps:

1. Check the event log for a recovery message. If present, no action is required.
   
2. Restart the advanced management module.
   
3. Flash (update if applicable) the firmware for the advanced management module and restart the advanced management module.
   
4. Fail over to the standby advanced management module if available. Then reseat the advanced management module that had the error. Fail back to see if the error persists. If the standby advanced management module is not present, reseat the advanced management module.

Additional information

To find additional troubleshooting help, visit the "IBM Support & downloads" Web site, select "BladeCenter" for "Browse products for support" panel. At "Support & downloads quick start" page, select your product for "Choose your products", and "Troubleshooting" for "Choose your page", then select "View your page" for "See your results". To narrow the results, search with keywords that are related to this article, such as "fail", "Chassis", etc. in the "Search support" field at the right panel.

To download the latest firmware or drivers, visit the "Fix Central" Web site, select "BladeCenter" for "Product Group" (from the pull-down lists), select your product for "Product" (from the pull-down lists), select your product machine type for "Product" (from the pull-down lists), and select your operating system for "Operating system" (from the pull-down lists). You can refine the search by selecting the category of the download of your interest from the "Refine results" list.