Knowledge Article: ID B00022011: Primary MM USB keyboard/mouse emulation failed.

Description

The USB keyboard/mouse emulation for the advanced management module failed during built-in self test (BIST).

Causes

The primary advanced management module BIST detects the failure.

Implications

The failure generates this event.

Resolutions

Perform these steps:

  1. Restart the advanced management module.
  2. Update the firmware for the advanced management module. After updating the firmware, restart the advanced management module.
  3. Replace the advanced management module.

Additional information

To find additional troubleshooting help, visit the "IBM Support & downloads" Web site, select "BladeCenter" for "Browse products for support" panel. At "Support & downloads quick start" page, select your product for "Choose your products", and "Troubleshooting" for "Choose your page", then select "View your page" for "See your results". To narrow the results, search with keywords that are related to this article, such as "fail", "Chassis", etc. in the "Search support" field at the right panel.

To download the latest firmware or drivers, visit the "Fix Central" Web site, select "BladeCenter" for "Product Group" (from the pull-down lists), select your product for "Product" (from the pull-down lists), select your product machine type for "Product" (from the pull-down lists), and select your operating system for "Operating system" (from the pull-down lists). You can refine the search by selecting the category of the download of your interest from the "Refine results" list.