Knowledge Article: ID B00022015: Standby MM real-time clock failed.

Description

The standby (redundant) advanced management module real-time clock failed during built-in self test (BIST).

Causes

The advanced management module BIST detects that the standby management module real-time clock device descriptor cannot be opened or that the descriptor is not functional.

Implications

The failure generates this event.

Resolutions

Perform these steps:

1. Restart the standby advanced management module.
   
2. Flash (update if applicable) the firmware for the advanced management module and restart the advanced management module.
   
3. Reseat the standby advanced management module.
   
4. Replace the standby advanced management module.
   

Additional information

To find additional troubleshooting help, visit the "IBM Support & downloads" Web site, select "BladeCenter" for "Browse products for support" panel. At "Support & downloads quick start" page, select your product for "Choose your products", and "Troubleshooting" for "Choose your page", then select "View your page" for "See your results". To narrow the results, search with keywords that are related to this article, such as "fail", "Chassis", etc. in the "Search support" field at the right panel.

To download the latest firmware or drivers, visit the "Fix Central" Web site, select "BladeCenter" for "Product Group" (from the pull-down lists), select your product for "Product" (from the pull-down lists), select your product machine type for "Product" (from the pull-down lists), and select your operating system for "Operating system" (from the pull-down lists). You can refine the search by selecting the category of the download of your interest from the "Refine results" list.

To find the replacement part number (or the FRU number) for the component replacement, visit the "BladeCenter and System x Product Information - Servers" Web site, select your product from "IBM BladeCenter products" table. Then select "System service parts listing" for your product.