Knowledge Article: ID B0002201D: Standby MM internal ethernet switch failed.

Description

Ethernet port 0 on the standby advanced management module has failed.

Causes

The standby management module performs the built-in self test (BIST) that checks the ethernet switch register. If the test results in an error, the test fails.

Implications

The failure generates this event.

Resolutions

Perform these steps:

1. Check the Ethernet connection from the standby advanced management module (the one without the active light at the back of the chassis) to ensure that the Ethernet connection is functional.
   
2. Make sure the Ethernet cable is properly seated at both ends.
   
3. Try another Ethernet cable.
   
4. Make sure the Ethernet switch at the other end is active and working (try another port or other switch).
   
5. Generate a manual call home using Service Advisor.

Additional information

To find additional troubleshooting help, visit the "IBM Support & downloads" Web site, select "BladeCenter" for "Browse products for support" panel. At "Support & downloads quick start" page, select your product for "Choose your products", and "Troubleshooting" for "Choose your page", then select "View your page" for "See your results". To narrow the results, search with keywords that are related to this article, such as "fail", "Chassis", etc. in the "Search support" field at the right panel.

To download the latest firmware or drivers, visit the "Fix Central" Web site, select "BladeCenter" for "Product Group" (from the pull-down lists), select your product for "Product" (from the pull-down lists), select your product machine type for "Product" (from the pull-down lists), and select your operating system for "Operating system" (from the pull-down lists). You can refine the search by selecting the category of the download of your interest from the "Refine results" list.