Description
The USB keyboard/mouse firmware update on the primary advanced management module has failed because the advanced management module could not access the firmware storage.
Causes
The management module attempts communication with the USB keyboard/mouse, but fails to read the firmware.
Implications
The failure generates this event.
Resolutions
Verify that the keyboard and mouse are functioning correctly (either the remote keyboard and mouse, or the keyboard and mouse that are attached to the advanced management module). If the keyboard and mouse are functioning correctly, no action is required.
If the keyboard and mouse are not functioning correctly, perform these steps:Additional information
To find additional troubleshooting help, visit the "IBM Support & downloads" Web site, select "BladeCenter" for "Browse products for support" panel. At "Support & downloads quick start" page, select your product for "Choose your products", and "Troubleshooting" for "Choose your page", then select "View your page" for "See your results". To narrow the results, search with keywords that are related to this article, such as "fail", "Chassis", etc. in the "Search support" field at the right panel.
To download the latest firmware or drivers, visit the "Fix Central" Web site, select "BladeCenter" for "Product Group" (from the pull-down lists), select your product for "Product" (from the pull-down lists), select your product machine type for "Product" (from the pull-down lists), and select your operating system for "Operating system" (from the pull-down lists). You can refine the search by selecting the category of the download of your interest from the "Refine results" list.
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