Knowledge Article: ID B000A7801: Chassis Cooling Device %d outside of recommended speed

Description

The fan module is not operating at the expected speed.

Causes

The advanced management module polls the fans through fan module to detect whether the Chassis Cooling Device is outside of recommended speed.

Implications

The enclosure temperature should be addressed at the earliest opportunity. If the enclosure temperature keep rising the system might shut down by itself.

Resolutions

Perform these steps:

1. Flash (update if applicable) the advanced management module firmware and restart the advanced management module.
   
2. Reseat the fan or blower module.
   
3. Make sure nothing is blocking air flow of the fan or blower module.
   
4. Replace the fan or blower module.
   

Additional information

To find additional troubleshooting help, visit the "IBM Support & downloads" Web site, select "BladeCenter" for "Browse products for support" panel. At "Support & downloads quick start" page, select your product for "Choose your products", and "Troubleshooting" for "Choose your page", then select "View your page" for "See your results". To narrow the results, search with keywords that are related to this article, such as "fail", "Chassis", etc. in the "Search support" field at the right panel.

To download the latest firmware, visit the same "IBM BladeCenter Support search" Web site, select "Download" for "Task", and then select "Product Family", "Machine type" and "Operating system" of interest (from the pull-down lists). You can refine the search by selecting the category of the download of your interest from the "Refine results" list.

To find the replacement part number (or the FRU number) for the component replacement, visit the "BladeCenter and System x Product Information - Servers" Web site, select your product from "IBM BladeCenter products" table. Then select "System service parts listing" for your product.