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Knowledge Article: ID B04204001: CPU %d disabled

Description

The specified CPU on the specified blade server has been disabled.

Causes

The processor sensor in the blade server detects that the specified CPU is disabled.

Implications

When the processor sensor in the blade server detects that a CPU has been disabled, the advanced management module will issue this event.

Resolutions

Perform these steps:

  1. Restart the service processor for the specified blade server. You can restart the service processor from the advanced management module Web interface.

  2. Reboot the blade server and press F1 to display the BIOS menu:

    3.     a. Verify that both processors are being seen by BIOS.

        b. Load the default settings.

        c. Go to the adanced setup menu, select the CPU settings, and attempt to reenable the CPU slot.

  3. Swap processors on the blade server to determine if the problem is related to the CPU slot or the processor.

  4. If this error is occurring for both processors, go to the IBM BladeCenter software and device drivers Web page for firmware updates.

Additional information

To find additional troubleshooting help, visit the "IBM Support & downloads" Web site, select "BladeCenter" for "Browse products for support" panel. At "Support & downloads quick start" page, select your product for "Choose your products", and "Troubleshooting" for "Choose your page", then select "View your page" for "See your results". To narrow the results, search with keywords that are related to this article, such as "fail", "Chassis", etc. in the "Search support" field at the right panel.

To download the latest firmware or drivers, visit the "Fix Central" Web site, select "BladeCenter" for "Product Group" (from the pull-down lists), select your product for "Product" (from the pull-down lists), select your product machine type for "Product" (from the pull-down lists), and select your operating system for "Operating system" (from the pull-down lists). You can refine the search by selecting the category of the download of your interest from the "Refine results" list.