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Knowledge Article: ID B06016000: I/O board fault

Description

A fault has occurred in the I/O expansion blade.

Causes

The addin card sensor has detected a fault in the I/O expansion blade.

Implications

When the addin card sensor detects a fault in the I/O expansion blade, the sensor will issue a message to the advanced management module which will result in this event being generatated.

Resolutions

Perform these steps:

  1. Flash (update if applicable) the firmware for the service processor (BMC), BIOS, and firmware for the advanced management module.

  2. Reseat the I/O Expansion Unit.

  3. Remove all components in the I/O Expansion Unit. Then, add the components back in, one at a time. Restart the blade server each time to see if the issue has been corrected.

  4. Replace the following components one at a time, in the order shown, restarting the blade server each time:

    5.   a. I/O Expansion Unit

      b. (Trained service technician only) base system board assembly

Refer to the Problem Determination and Service Guide for the specified blade server type for information about removing and installing components. The Problem Determination and Service Guide is available on the Web.

Additional information

To find additional troubleshooting help, visit the "IBM Support & downloads" Web site, select "BladeCenter" for "Browse products for support" panel. At "Support & downloads quick start" page, select your product for "Choose your products", and "Troubleshooting" for "Choose your page", then select "View your page" for "See your results". To narrow the results, search with keywords that are related to this article, such as "fail", "Chassis", etc. in the "Search support" field at the right panel.

To download the latest firmware or drivers, visit the "Fix Central" Web site, select "BladeCenter" for "Product Group" (from the pull-down lists), select your product for "Product" (from the pull-down lists), select your product machine type for "Product" (from the pull-down lists), and select your operating system for "Operating system" (from the pull-down lists). You can refine the search by selecting the category of the download of your interest from the "Refine results" list.