Knowledge Article: ID B0A000000: Concurrent KVM card fault detected.

Description

A fault has occurred for the concurrent KVM keyboard/video/mouse (cKVM) feature card in the specified blade server.

Causes

The addin card sensor has detected a fault in the cKVM feature card.

Implications

When the addin card sensor detects a cKVM feature card fault, the sensor will issue a message to the advanced management module which will result in this event being generatated.

Resolutions

Perform these steps:

1. Check the change history on the Web for firmware updates that may be related to this problem, including cKVM, BIOS, and advanced management module firmware. Update the firmware if applicable.
   
   
2. Reseat the cKVM feature card.
   
   
3. Replace the Concurrent KVM feature card.
   

Refer to the Problem Determination and Service Guide for the specified blade server type for information about removing and installing a cKVM feature card. The Problem Determination and Service Guide is available on the Web.

Additional information

To find additional troubleshooting help, visit the "IBM Support & downloads" Web site, select "BladeCenter" for "Browse products for support" panel. At "Support & downloads quick start" page, select your product for "Choose your products", and "Troubleshooting" for "Choose your page", then select "View your page" for "See your results". To narrow the results, search with keywords that are related to this article, such as "fail", "Chassis", etc. in the "Search support" field at the right panel.

To download the latest firmware or drivers, visit the "Fix Central" Web site, select "BladeCenter" for "Product Group" (from the pull-down lists), select your product for "Product" (from the pull-down lists), select your product machine type for "Product" (from the pull-down lists), and select your operating system for "Operating system" (from the pull-down lists). You can refine the search by selecting the category of the download of your interest from the "Refine results" list.