Description
The management module does not recognize the vital product data for the fan module.
Causes
The advanced management module cannot read the VPD (Vital Product Data) of the fan.
Implications
The advanced management module will make multiple attempts to read the VPD. After multiple times, the fan might begin to operate at full speed. If the advanced management module is able to read the VPD, a recovery message is generated for the event log. If this cycle continues to happen, there can be a quality problem.
Resolutions
Perform these actions:
Additional information
To find additional troubleshooting help, visit the "IBM Support & downloads" Web site, select "BladeCenter" for "Browse products for support" panel. At "Support & downloads quick start" page, select your product for "Choose your products", and "Troubleshooting" for "Choose your page", then select "View your page" for "See your results". To narrow the results, search with keywords that are related to this article, such as "fail", "Chassis", etc. in the "Search support" field at the right panel.
To download the latest firmware, visit the same "IBM BladeCenter Support search" Web site, select "Download" for "Task", and then select "Product Family", "Machine type" and "Operating system" of interest (from the pull-down lists). You can refine the search by selecting the category of the download of your interest from the "Refine results" list.
To find the replacement part number (or the FRU number) for the component replacement, visit the "BladeCenter and System x Product Information - Servers" Web site, select your product from "IBM BladeCenter products" table. Then select "System service parts listing" for your product.
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