Knowledge Article: ID B0D01E000: High speed expansion card fault

Description

A fault has occurred in the high-speed expansion card in the specified blade server.

Causes

The addin card sensor detects a high-speed expansion card fault.

Implications

The management module generates this event.

Resolutions

Perform these steps:

1. Verify that the high-speed expansion card is supported in the blade server (go to the IBM ServerProven Web site).
2. Update the firmware for the high-speed expansion card.
3. Flash (update if applicable) the firmware for the baseboard management controller (BMC) service processor, the BIOS, and the firmware for the advanced management module.
4. Reseat the high-speed expansion card.
5. Replace the high-speed expansion card.

Refer to the Problem Determination and Service Guide for the specified blade server type for information about removing and installing a high-speed expansion card. The Problem Determination and Service Guide is available on the Web.

Additional information

To find additional troubleshooting help, visit the "IBM Support & downloads" Web site, select "BladeCenter" for "Browse products for support" panel. At "Support & downloads quick start" page, select your product for "Choose your products", and "Troubleshooting" for "Choose your page", then select "View your page" for "See your results". To narrow the results, search with keywords that are related to this article, such as "fail", "Chassis", etc. in the "Search support" field at the right panel.

To download the latest firmware or drivers, visit the "Fix Central" Web site, select "BladeCenter" for "Product Group" (from the pull-down lists), select your product for "Product" (from the pull-down lists), select your product machine type for "Product" (from the pull-down lists), and select your operating system for "Operating system" (from the pull-down lists). You can refine the search by selecting the category of the download of your interest from the "Refine results" list.