Knowledge Article: ID B0E418802: Expansion Module fault.

Description

A fault has occurred in either the BladeCenter Storage Expansion (BSE) Unit or the Peripheral Component Interconnect (PCI) Expansion Unit.

Causes

The management bus monitor has detected a fault in one of the following units:

• BladeCenter Storage Expansion (BSE) Unit
• Peripheral Component Interconnect (PCI) Expansion Unit

Implications

The management module generates this event.

Resolutions

From the advanced management module Web interface, view the hardware VPD page to determine whether the fault is in the BladeCenter Storage Expansion Unit or the Peripheral Component Interconnect (PCI) Expansion Unit.

• If the fault is in the BladeCenter Storage Expansion Unit, perform these steps:
  1. Update the service processor firmware, the BIOS, and the ServeRAID application for the blade server.
  2. Reseat the following components one at a time, in the order shown, restarting the blade server each time:
     1. ServeRAID SAS controller
     2. RAID battery
     3. BladeCenter Storage Expansion Unit
  3. Replace the BladeCenter Storage Expansion Unit.
• If the fault is in the Peripheral Component Interconnect (PCI) Expansion Unit, perform these steps:
  1. Verify that the PCI adapters are supported in the blade server. See the IBM ServerProven site to determine which PCI adapters are supported.
  2. Reseat the PCI expansion unit.

Refer to the Problem Determination and Service Guide for the specified blade server type for information about the BladeCenter Storage Expansion Unit and the Peripheral Component Interconnect (PCI) Expansion Unit. The Problem Determination and Service Guide is available on the Web.

Additional information

To find additional troubleshooting help, visit the "IBM Support & downloads" Web site, select "BladeCenter" for "Browse products for support" panel. At "Support & downloads quick start" page, select your product for "Choose your products", and "Troubleshooting" for "Choose your page", then select "View your page" for "See your results". To narrow the results, search with keywords that are related to this article, such as "fail", "Chassis", etc. in the "Search support" field at the right panel.

To download the latest firmware or drivers, visit the "Fix Central" Web site, select "BladeCenter" for "Product Group" (from the pull-down lists), select your product for "Product" (from the pull-down lists), select your product machine type for "Product" (from the pull-down lists), and select your operating system for "Operating system" (from the pull-down lists). You can refine the search by selecting the category of the download of your interest from the "Refine results" list.