Knowledge Article: ID B0E83C402: BEM 18V over recommended voltage

Description

The voltage of the blade expansion module exceeds the recommended voltage threshold.

Causes

The voltage of the blade expansion module (BEM) is at or above the +18V threshold.

Implications

The management module generates this event.

Resolutions

1. Check the event log for other over voltage events. If the over voltage problem is occurring on all blade servers, look for other events in the log related to power and resolve those events.

   Note: If the over voltage problem is occurring on all blade servers in the same power domain, the problem might be in one of the power modules that power that domain. Log in to the advanced management module to see the power modules that are associated with each power domain. Replace the power modules, one at a time, to see if the problem resolves.

2. Reseat the blade server, the blade I/O expansion module (if installed), and the blade expansion module.

Additional information

To find additional troubleshooting help, visit the "IBM Support & downloads" Web site, select "BladeCenter" for "Browse products for support" panel. At "Support & downloads quick start" page, select your product for "Choose your products", and "Troubleshooting" for "Choose your page", then select "View your page" for "See your results". To narrow the results, search with keywords that are related to this article, such as "fail", "Chassis", etc. in the "Search support" field at the right panel.

To download the latest firmware or drivers, visit the "Fix Central" Web site, select "BladeCenter" for "Product Group" (from the pull-down lists), select your product for "Product" (from the pull-down lists), select your product machine type for "Product" (from the pull-down lists), and select your operating system for "Operating system" (from the pull-down lists). You can refine the search by selecting the category of the download of your interest from the "Refine results" list.