Knowledge Article: ID B0EA01001: Unable to read VPD for I/O Module %d.

Description

The advanced management module is not able to read the vital product data (VPD) for the specific I/O module.

Causes

When the advanced management module detects that an I/O module is present, the advanced management module will attempt to get the VPD for the specified I/O module but cannot read the VPD.

Implications

When the advanced management module cannot read the VPD for the specified I/O module, this event is generated.

Resolutions

Perform these steps:

1. If you have just installed the I/O module:
   
   a. Reset the I/O module through the advanced management module interface.
   
   b. Replace the I/O module.
   
   
2. If you have recently updated the firmware for the advanced management module, revert back to the previous release of the firmware to see if this resolves the problem.
   
   
3. If the I/O module has been working and you have not recently upgraded the management module firmware:
   
   a. Use the advanced management module interface to determine if the other I/O modules are present. If so, suspect the I/O module.
   
   b. Fail over to the second advanced management module (if an advanced management module is available in your chassis).
   
   c. Reboot the advanced management module.
   
   d. Upgrade the advanced management module firmware.
   
   e. Replace the advanced management module.
   
   

Additional information

To find additional troubleshooting help, visit the "IBM Support & downloads" Web site, select "BladeCenter" for "Browse products for support" panel. At "Support & downloads quick start" page, select your product for "Choose your products", and "Troubleshooting" for "Choose your page", then select "View your page" for "See your results". To narrow the results, search with keywords that are related to this article, such as "fail", "Chassis", etc. in the "Search support" field at the right panel.

To download the latest firmware or drivers, visit the "Fix Central" Web site, select "BladeCenter" for "Product Group" (from the pull-down lists), select your product for "Product" (from the pull-down lists), select your product machine type for "Product" (from the pull-down lists), and select your operating system for "Operating system" (from the pull-down lists). You can refine the search by selecting the category of the download of your interest from the "Refine results" list.