Knowledge Article: ID B0EA0E101: Active zone pointers

Description

All SAS I/O modules in the chassis must have the same active zone configuration. The SAS I/O modules currently do not have the same active zone configuration.

Causes

When a new SAS I/O module is installed in the chassis or a new active zone configuration is applied to a SAS I/O module, the advanced management module checks to ensure that both SAS I/O modules have the same active zone configuration.

Implications

When the SAS I/O modules have different active zone configurations, this event is generated.

Resolutions

Apply the same active zone configuration to all SAS I/O modules.

Additional information

To find additional troubleshooting help, visit the "IBM Support & downloads" Web site, select "BladeCenter" for "Browse products for support" panel. At "Support & downloads quick start" page, select your product for "Choose your products", and "Troubleshooting" for "Choose your page", then select "View your page" for "See your results". To narrow the results, search with keywords that are related to this article, such as "fail", "Chassis", etc. in the "Search support" field at the right panel.

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