Knowledge Article: ID B0EC00001: BEM %d fault

Description

A fault has occurred in either the BladeCenter Storage Expansion (BSE) Unit or the Peripheral Component Interconnect (PCI) Expansion Unit.

Causes

The management bus monitor has detected a fault in one of the following units:

• BladeCenter Storage Expansion (BSE) Unit
• Peripheral Component Interconnect (PCI) Expansion Unit

Implications

The management module generates this event.

Resolutions

From the advanced management module Web interface, view the hardware VPD page to determine if a BladeCenter Storage Expansion Unit or the Peripheral Component Interconnect (PCI) Expansion Unit is installed.

• If the fault is in the BladeCenter Storage Expansion Unit is installed, perform these steps:
1. Update the blade server service processor firmware, the blade server BIOS, and ServeRAID firmware, drivers, and manager, if applicable.
2. Reseat these components:
   1. ServeRAID SAS controller
   2. RAID battery
   3. BladeCenter Storage Expansion Unit3.
3. Replace the BladeCenter Storage Expansion Unit.
• If a Peripheral Component Interconnect (PCI) Expansion Unit is installed, perform these steps:
1. Verify that the PCI adapters are supported in the expansion unit as listed on the IBM ServerProven Web site.
2. Reseat the PCI adapters and the PCI expansion unit. Test one at a time of two are installed.
3. Replace the PCI expansion unit.

Refer to the Problem Determination and Service Guide for the specified blade server type for information about the BladeCenter Storage Expansion Unit and the Peripheral Component Interconnect (PCI) Expansion Unit. The Problem Determination and Service Guide is available on the Web.

Additional information

To find additional troubleshooting help, visit the "IBM Support & downloads" Web site, select "BladeCenter" for "Browse products for support" panel. At "Support & downloads quick start" page, select your product for "Choose your products", and "Troubleshooting" for "Choose your page", then select "View your page" for "See your results". To narrow the results, search with keywords that are related to this article, such as "fail", "Chassis", etc. in the "Search support" field at the right panel.

To download the latest firmware or drivers, visit the "Fix Central" Web site, select "BladeCenter" for "Product Group" (from the pull-down lists), select your product for "Product" (from the pull-down lists), select your product machine type for "Product" (from the pull-down lists), and select your operating system for "Operating system" (from the pull-down lists). You can refine the search by selecting the category of the download of your interest from the "Refine results" list.